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Word 2003: can't disable view of tracked changes in any document.

Posted on 2006-06-21
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Last Modified: 2008-02-26
Assisting user who has recently received Office 2003 upgrade via server push.
He cannot disable the "track changes" feature in any document opened in Word 2003.
Reinstallation of upgrade no fix.
Office repair tool in Add/Remove Programs no fix.
Turning off "track changes" in Tools menu no fix.
Deselecting "make hidden markup visible when opening or saving" no fix.
Changing text on Properties in File/Properties no fix.
Please don't tell me there is absolutely no fix....argh. Client waiting expecting miracles...please, help me deliver....
Thank you
April Quick
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Question by:Aquick
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Expert Comment

by:p912s
ID: 16954540
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Author Comment

by:Aquick
ID: 16954589
Yes, read this whole site. I don't think it's a question of accessing controls to the feature: all the controls seem to be broken.
No fix on this site, but interesting info there.
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Expert Comment

by:p912s
ID: 16954600
Look at this section - http://www.shaunakelly.com/word/trackchanges/HowTrackChangesWorks.html#AcceptReject

And read how to reject/delete all changes in a document....
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Author Comment

by:Aquick
ID: 16954664
User working on shared documents from file server. Can't reject/delete. The issue is with the VIEW of change markups. We want to disable the view, not make acceptance/rejection judgments on the changes....
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Expert Comment

by:p912s
ID: 16954680
After reading your question again I'm not sure I understand the problem...

He has documents with tracked changes showing - highlighted in blue and underlined. He doesn't want to see that? Can he accept the changes and then turn off "Track Changes"?

Or are you saying that in a new blank document "Track Changes" is on and can't be turned off?

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Expert Comment

by:p912s
ID: 16954686
Saw your post when the page refreshed, now I understand...
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Author Comment

by:Aquick
ID: 16954703
Looks turned off, but is not. I think maybe corruption/errors of install? Off/on switch looks like it is working (trk in status, status in Tools menu) but turning Track Changes on or off makes no difference at all: everything shows....very weird problem...
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Expert Comment

by:p912s
ID: 16954707
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LVL 18

Expert Comment

by:p912s
ID: 16954712
>>Track Changes on or off makes no difference at all: everything shows....very weird problem...
This is exactly the way my installation of Word 2003 works.
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Author Comment

by:Aquick
ID: 16954731
>>Track Changes on or off makes no difference at all: everything shows....very weird problem...
This is exactly the way my installation of Word 2003 works.
This can't be per specs...why have a useless option?
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Accepted Solution

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p912s earned 2000 total points
ID: 16954772
If I start a new document with Track Changes off that text isn't marked up, and then turn it on that text is marked up, and then turn it off again that text isn't marked up. So the document would have sections that were marked up and some that weren't. Turning off doesn't hide the feature it stops it from continuing to track new changes.

The way to hide is to follow one of the methods in the link I provided....

http://www.shaunakelly.com/word/trackchanges/HowTrackChangesWorks.html#HideTrackChanges

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Author Comment

by:Aquick
ID: 16955294
Fix successful per p912s 1:03pm post. Thank you, p912s: you are what makes Experts Exchange my first, and usually final source.
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Expert Comment

by:p912s
ID: 16955504
You're most welcome.  Always glad to help!
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