Solved

disabled/enabled user and doesn't work

Posted on 2006-06-21
3
200 Views
Last Modified: 2010-03-06
We have Exchange 2003 on Server 2003 SP 2.  We have an employee who was let go of.  I disabled her account, reset the password (while it was disabled for some reason), then enabled it again.  When I try to logon to her account now in Exchange it will not work.  I have also tried sending her account e-mail and it bounces saying "The following recipient can not be reached".  I can log onto machines in the domain and view shares though.  Does anyone know how we can get back into her account.  We need to do this really bad, so I will give 500 points to whoever can get this.  Thanks in advance.
0
Comment
Question by:j0s3ph
3 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 16956203
Thats probably cached information.
Exchange caches a lot of permissions and other settings - that cache is only flushed every couple of hours.

I never disable an ex-staff members' account. Change the password and then kick them off their machine will usually be enough.

Simon.
(with Expert hat on)
0
 

Author Comment

by:j0s3ph
ID: 16956217
I found that for some reason the mailbox rights had been changed and her user wasn't included.  I set her user with full permissions and it worked just fine.  I will give you the points. Thanks.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question