Solved

Email Address showing up, but no account configured

Posted on 2006-06-21
4
190 Views
Last Modified: 2010-03-06
all:

i have a really strange problem. I have a user that shows up twice in our email address list, but under two different names. It kind of makes sense because the user has two active directory accounts; however, only one of them has an email address assoicated with it.. The other one is just an admin login.

example:

Smith, John ---- This one has an email address with the account
John Smith ----- This one is for administration purposes but does NOT have an email attached..

within the Exchange address list it shows both users... only one is valid and gets email... the other one 'John Smith' does not get email, but it will allow you to select it from the list...

HELP!
0
Comment
Question by:robrussell
  • 2
  • 2
4 Comments
 
LVL 18

Assisted Solution

by:amaheshwari
amaheshwari earned 500 total points
ID: 16956031
Are you able to see any exchange tab in the properties of AD user John Smith .
0
 

Author Comment

by:robrussell
ID: 16956042
Nope... It's really strange... When I click on Exchange tasks it asks if I want to "create a mailbox".
0
 
LVL 18

Accepted Solution

by:
amaheshwari earned 500 total points
ID: 16956077
While right clicking on AD user what are the options coming to you.Are they here: Create mailbox ,Establish Email  Address and remove exchange attributes?
0
 

Author Comment

by:robrussell
ID: 16956084
Yes, that's excatly what my options are..
0

Featured Post

Want to promote your upcoming event?

Attending an event? Speaking at a conference? Or exhibiting at a tradeshow? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

Join & Write a Comment

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now