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UNC path fine in office but fails over VPN - ideas?

Hi, a server share name resolves perfectly by cleint when in the office but when connecting to the server via VPN (Windows 2000 Server Routing and Remote accesss) it shows as network path not found. However can access it via IP. Example

\\SERVER\SHARE - FAILS VIA VPN
\\192.168.0.100\SHARE - WORKS VIA VPN  (192.168.0.100 being servers IP)

Ideas?
0
jamescodefour
Asked:
jamescodefour
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1 Solution
 
Steve KnightIT ConsultancyCommented:
DNS is probably not working in that the user at the remote end is probably using the DNS on the internet not yours through the VPN.  Possible workarounds:

1. Change their DNS to the one through the VPN - then can't work on internet unless connected to VPN
2. Add a WINS entry on their home PC pointing to your WINS server in the office if you still have one.
3. HOSTS table on remote PC with server names in.

I use 2 and 3 succesfully with a couple of customer VPN connctions I have.

Steve
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Steve KnightIT ConsultancyCommented:
You could try nslookup servername on client to see which DNS server it is using and what (if) it resolves.

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jamescodefourAuthor Commented:
Can you advise steps for option 3 - HOSTS table on remote PC with server names in ?
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Steve KnightIT ConsultancyCommented:
on remote machine open up the HOSTS tabel which is located at

c:\winnt\system32\drivers\etc\hosts
or
c:\windows\system32\drivers\etc\hosts
or for Win9x
c:\windows\hosts

edit it as an admin using notepad and add entries for

ipaddress           servername

for any servers they need to connect with.

hth

Steve
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