Solved

Logitech G7 mouse - settings reset to default on startup!

Posted on 2006-06-22
12
762 Views
Last Modified: 2008-01-09
Hi,

I have a Logitech G7 mouse and I have it on the 2000dpi setting. However, when I restart the computer the mouse resets to default settings (i.e. the 800dpi setting).

Sometimes, if I give it some time, it does go to 2000dpi as it should. However, other times it takes a long time to do that and sometimes it STAYS at default settings, and in order to fix it, I click the button under the mouse. Nevertheless, this is not practical.

Any help would be appreciated.
0
Comment
Question by:m3lis
  • 6
  • 6
12 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 16959724
Have you tried reinstalling the mouse driver?
0
 

Author Comment

by:m3lis
ID: 16959760
Yes. I even tried previous versions of the driver with no luck.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 16959902
Any chance the batteries are intermittent and are causing glitches?  Swap them to check.
0
 

Author Comment

by:m3lis
ID: 16959981
No that is not it. Firstly, this mouse uses one square Lithium (I think) battery. I have two of them and none has any problems. This problem, I believe, is either because of the OS or because of the mouse's software, i.e. not a hardware problem.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 16960071
Do you have the option to change the channel it operates on?  I wonder if it is picking up interference from other equipment and interpreting it as a resolution setting command.
0
 

Author Comment

by:m3lis
ID: 16960149
I do NOT have the option to change the channel.

However, I used to have a mouse and keyboard (a kit) that used one receiver for both, and when I got this mouse I just removed the batteries out of that mouse but left the keyboard and their receiver as is.

Nevertheless, I dont think its a frequency issue, as the mouse works perfectly, apart from this on startup. By the way, it also does the same problem when it is left for a lot of time inactive, i.e. without moving it.

Again, I believe this is a software-side issue.
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 69

Expert Comment

by:Callandor
ID: 16960305
Did this mouse come with it's own receiver?  If so, put it in, even though the old one seems to work.  It only takes a slight incompatibility to cause problems like the one you are seeing.
0
 

Author Comment

by:m3lis
ID: 16960372
No sorry you misunderstood. I use this mouse with its own receiver, I just kept the other one on too so I can operate the (old) keyboard.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 16960563
So the old receiver is expecting to get a keyboard signal and a mouse signal, but the new receiver is strictly a mouse signal receiver?  When you mix and match components this way, you can get incompatibilities.  I would try it the way it was designed to be used; G7 mouse with its receiver and a PS/2 keyboard.  If this works without error, the problem is using both receivers at the same time.
0
 

Author Comment

by:m3lis
ID: 16960695
When I bought it I also tested it on my other pc with ps/2 keyboard and it did the same thing.
0
 
LVL 69

Accepted Solution

by:
Callandor earned 20 total points
ID: 16960817
There are very few options left.  If it doesn't work with a PS/2 keyboard, I see the choices as:
- buggy drivers (possible with a new product, and nothing left to do)
- incompatibility with your motherboard (try it on another machine with a different motherboard)
- corruption in OS (repair the OS and reinstall drivers)
0
 

Author Comment

by:m3lis
ID: 16962067
The other computer I used it on had another motherboard and it worked. Also, I have formatted & reinstalled windows since I bought it and still have the problem. This leaves us with option one, and I kinda agree with you. Thanks anyway.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Many people don't really know what the difference is between memory and storage. And most regular users don't understand the relationship between any of those fancy words printed on the front of their new computer. Of course, it's perfectly fine -- …
How can this article save you time AND money?  In just a few minutes you may discover something you didn't know existed that is easy enough for you to fix yourself!
This Micro Tutorial will teach you how to censor certain areas of your screen. The example in this video will show a little boy's face being blurred. This will be demonstrated using Adobe Premiere Pro CS6.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now