Solved

Strange queue issue (I think)

Posted on 2006-06-22
3
202 Views
Last Modified: 2010-03-06
OK I'm going to explain this the best that I can.

We have a user sue who sends an informational email to several clients on a regular basis. At times When she sends the email maybe 8 out of 10 of the recipients actually get the message.

At this point I assume that the 2 that didn't receive the message are now in my exchange queue.

I've had to do some work on the exchange server recently and for some reason, whenever the server reboots it resends the original message from sue to all of the 10 users and we get complaints that they already have received this message.

The first time this happened it had been a month since she sent the message, the second time this happened it had been a week since she had sent a message.

So my question is:

1. does the queue hold messages indefinitely?
2. why is it sending to everyone and not just the 2 that didn't receive the messages?
3. Why does this only happen with Sue and no other users on my system?
0
Comment
Question by:captony
3 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 250 total points
Comment Utility
The messages do not hang around forever. If you look in ESM you should see the messages listed.
When I have seen this happen before it has been caused by a third party application. The queues were clear in ESM. The resetting of the server released the messages.

Simon.
0

Featured Post

Shouldn't all users have the same email signature?

You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

Join & Write a Comment

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
This video discusses moving either the default database or any database to a new volume.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now