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I need info/help on finding and implementing a VOIP solution.<br />
We have a call center using a dialogic board and need to cut expenses, so we're looking to VOIP.<br />
Is the technology there yet? &nbsp;I have a VOIP phone (packet8) and the quality is pretty bad, but may need more bandwidth.<br />
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I need info on an application that will use an sql database to make patient calls, ask questions (wav files) based on assigned survey, collect and update database with keypad entered answers.<br />
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I have EDI (segment) experience, basic/Fortran/C#/VB experience and don't really care what language - I'll learn if I need to, but I need a low cost solution where I can use sql and program the flow and branching.<br />
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Thanks for any help - 
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I need info/help on finding and implementing a VOIP solution.
We have a call center using a dialogic board and need to cut expenses, so we're looking to VOIP.
Is the technology there yet?  I have a VOIP phone (packet8) and the quality is pretty bad, but may need more bandwidth.

I need info on an application that will use an sql database to make patient calls, ask questions (wav files) based on assigned survey, collect and update database with keypad entered answers.

I have EDI (segment) experience, basic/Fortran/C#/VB experience and don't really care what language - I'll learn if I need to, but I need a low cost solution where I can use sql and program the flow and branching.

Thanks for any help - 

Need info finding/implementing VOIP solution

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).