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Crystal Report ASP Stream to PDF "Failed to retrieve data from the database"

Posted on 2006-06-22
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Last Modified: 2012-06-27
I have a Crystal Report (version XI) that I launch from a VB.NET Web App.  It has worked for months.  Then, yesterday, it suddently stopped working.  I redeployed my files to the web server, thinking maybe something got corrupted out there, but it didn't help.  The code I am using to run the Crystal Report (that worked fine for a long time) is as follows:

    Private Sub ShowReportEmbedded()
        Dim oRpt As sl_List4
        oRpt = New sl_List4
        oRpt.SetDatabaseLogon(strUser, strPassword)

        sSQL.Length = 0
        sSQL.Append("    {SL_LIST.ListSite} = '" & Request.Item("slSite").ToString & "' ")
        sSQL.Append("AND {SL_LIST.ListRev} = '" & Request.Item("slRev").ToString & "' ")
        sSQL.Append("AND date({SL_LIST.ShipListDate}) = date('" & CDate(Left(Request.Item("slDate").ToString, 2) & "-" & Mid(Request.Item("slDate").ToString, 3, 3) & "-" & Right(Request.Item("slDate").ToString, 2)) & "') ")

        oRpt.RecordSelectionFormula = sSQL.ToString

        Dim st As System.IO.MemoryStream
        st = oRpt.ExportToStream(CrystalDecisions.[Shared].ExportFormatType.PortableDocFormat)

        Response.ClearContent()
        Response.ClearHeaders()
        Response.ContentType = "application/PDF"
        Response.AddHeader("Content-Disposition", "inline; filename=list.pdf")
        Response.BinaryWrite(st.ToArray)
        Response.Flush()
        Response.Close()
    End Sub

The error says:  Failed to retrieve data from the database.

Any ideas?
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Question by:AptDev
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4 Comments
 
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by:
mlmcc earned 250 total points
ID: 16965085
What has changed on the machine?

mlmcc
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Assisted Solution

by:frodoman
frodoman earned 250 total points
ID: 16969199
What type of database are you connecting to?  Have you verified that you can still connect from this machine to the database?

It could be many, many things, but my first suspicion would be that either a patch has been applied which has changed the security settings or a firewall has been changed.  In either case, the report cannot reach the database any longer.  Try executing the same report standalone (if you can) in the same location and see if it works that way.

frodoman
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Author Comment

by:AptDev
ID: 16993885
After reading your question "What changed" it suddenlty hit me that I had added a field to that table.  A little more exploration showed me the line that was causing the problem was the line about dates.   I just worked with it until it worked.  Although I have no idea how the table changed to require the new code, I simply changed from a date to a datetime and it worked flawlessly.  Thank you both for your comments that lead me in that direction.  Here is the only change I made to the above code to get it to work:

sSQL.Append("AND {SL_LIST.ShipListDate} = datetime('" & CDate(Left(Request.Item("slDate").ToString, 2) & "-" & Mid(Request.Item("slDate").ToString, 3, 3) & "-" & Right(Request.Item("slDate").ToString, 2)) & "') ")

Thank you both for your endless help on this forum!
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LVL 100

Expert Comment

by:mlmcc
ID: 16998278
Anytime you change the table you need to VERIFY THE DATABASE in Crystal.  Under the DATABASE menu

Glad i could help

mlmcc
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