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ConnectComputer Failure Problem

Posted on 2006-06-22
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Last Modified: 2010-04-19
I'm trying to add a new PC to my SBS box. It's a clean install of XP Pro. So I typed the usual servername/connectcomputer and got a http 400 error code. I can ping "servername" with no problem. I also tried via the card on the LAN side 192.168.16.2/connectcomputer which also fails but the WAN card 192.168.2.2/connectcomputer will start the wizard and it asked me to allow activex to insatll and I said OK, now though if I click connect to the network now from that IP, I get a message on the screen that says "run the wizard to complete networking setup". I think this may have something to do with the fact that I just set up WSUS but I can't figure it out.

Should Connect now only be run on the Lan using the servername/connectcomputer or the 192.168.16.2/connectcomputer or can it be run from 192.168.2.2/connectcomputer and have the same result?

My main question though is, why can't I get it to run?

Other info:

I am logged into the client PC as the local administrator although the password of that local admin does not match the password of an admin on the server.

Also, I am able to access servername:8530/wsusAdmin from that client PC (asks for user and pass of course.)

Thanks

Steve

 
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Question by:stevendawson
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by:itcoza
ID: 16962410
Hi,

To answer the question regarding the effect of running the wizard from the ip address you are able to connect to:  You can run it from there... just check to see if your default web site has been set to a that IP - it should be set to "all unassigned".

The active directory will know what to do with your computer.

Regards,
M

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by:itcoza
ID: 16962458
We will have to fix your web server though, else your WSUS and other things will not work as expected.

Regards,
M

What is your workstation IP - is it in the range expected?
192.168.16.x ?

or

192.168.2.x?


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Expert Comment

by:itcoza
ID: 16962478
Can you Open the IIS administration console

Please type the list of web sites that you have running on your IIS server.
...

:)
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Author Comment

by:stevendawson
ID: 16962535
Workstation IP is in the expected range with an IP assigned via DHCP from the SBS Box 192.168.16.X

Website list

Default Website set to IP 192.168.2.2 I'm pretty sure I changed this when I installed CRM as part of that setup.
WSUS Admin
Sharepoint
Company Web
CRM

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Accepted Solution

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itcoza earned 500 total points
ID: 16962640
OK.  CRM required the use of the internal IP address.

If you want to reach the default web site from the internal network you can do one of two things:

1.  Add an additional IP address to the IP configuration of the Local LAN Nic and then change your setting back to all unassigned.  If you then enter the IP address of the server (the new one) you will gain access to the site again.

2. add the fully qualified domain name of your server ( if not in use by any other web site) to the HTTP host header feild and assign it your internal IP address.

Please note that option 2 may have unexpected results and option 1 is safe to use.

Regards,
M
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by:stevendawson
ID: 16963592
I added a new IP to that Card 192.168.16.20 then changed the setting on the default web to all unnasigned, then went to the client PC and it worked exactly as you said it would (although I accessed with servername/connectcomputer:-)

One final question so I undersatnd this for future best practice procedure. Obvioulsy the server is on 192.168.16.2 working the DHCP and some IP's are in use already. Can I set that additional IP to anything I want? is there a best IP to use? i.e 192.168.16.3 (how do I know whats available on the server, naturally Clients would get a new IP from DHCP if I stole one of theirs)
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Expert Comment

by:itcoza
ID: 16963671
OK,  This is what I do.

I have set out a standard that we use for all our clients.  The IP Address list is as follows and we follow it strictly to the book:

      Management Addresses: x.x.x.1-9\24
      Primary Server: x.x.x.10/24
      Subsequent Server IP Addresses: x.x.x.11-49/24
      Workstation Range: x.x.x.50-149/24
      Reserved/Fixed IP Devices: x.x.x.150-199/24
      VPN User IP addresses: x.x.x.200-219\24
      Printer and Scanners: x.x.x.220-239\24
      Unassigned Addresses: x.x.x.240-244\24
      Primary Router/Firewall Address: x.x.x.254/24
      Subsequent routers/firewalls: x.x.x.245-253/24

x.x.x would represent 192.168.16 in your case.

What the above list does is that it gives you room to grow your network and plan for growth beforehand. You are welcome to change it to fit in with your own environment, but at the end of the day it is important that you understand how you are using the IP addresses on your network.

Hope this helps.  By the way... have you tested access to all your Web based services after you made the changes?

Regards,
M
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Expert Comment

by:itcoza
ID: 16963693
Ooops… used bad characters… ()

:)  was supposed to be ==>
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Author Comment

by:stevendawson
ID: 16963744
Thanks for the heads up on that. I will file that for future refererence.

Everything seems to be working. Although I was not able to access CRM on port 5555 without entering username and password. Do you know if I should have that set to enable anonymous access in the Directory Security - authentication methods?
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Expert Comment

by:itcoza
ID: 16963762
Hi,  CRM is supposed to be a secure area... so I suggest that you do not change that at this time.  Remember that the information contained there is worth money.

Regards,
M

PS: don't forget to accept the answer that worked for you.. :)
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Author Comment

by:stevendawson
ID: 16964037
Thanks for your help.
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by:itcoza
ID: 16964102
Pleasure... :)
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