Solved

Unity Voicemail Time Stamps are an hour off

Posted on 2006-06-22
1
590 Views
Last Modified: 2012-06-22
Unity Voicemail Time Stamps are an hour off

Voicemails are getting Time Stamped an hour earlier than they should be (i.e. a voice mail left at 12:51PM EDT is getting Stamped 11:51AM).

I am in Indiana and this is the 1st year we have observed Eastern Standard Time Zone with Daylight Savings. I have checked the Time Zones on both the Unity Server and the Exchange Server as well as the Outlook Settings, all are set to Eastern Time with the checkbox checked to "Automattically adjust clock for daylight saving changes".  Voicemails were getting stamped correctly previously and I am not aware of any changes that have been made that would have caused this to start all of the sudden.

Is there a setting on the Unity server that I am missing that controls how a voicemail gets time stamped when the message is left?

Unity Version:  Cisco Unity 4.0 Build 4.0(4) SR 1

Exchange Server: Windows 2003 Server Standard Edition - V5.2 (Build 3790.srv03_sp1_rtm.050324-1447 : Service Pack 1

Exchange: Exchange 2003 Enterprise - V6.5 Build 7226.6: Service Pack 1

 
0
Comment
Question by:lanceedward2
1 Comment
 
LVL 5

Accepted Solution

by:
foochar earned 250 total points
ID: 17001708
Take a look on the subscriber profile page, there is a timezone setting there.  It may be set to something other than default.  Default is supposed to use the setting of the unity server for timestamps.  Not sure what happens if you are set to default and change the timezone setting of the server.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: user_n
How Sip Phone (User Agent) works and communicates with sip servers 1.  There is a sip server and a sip registrar.  The sip server and sip registrar can be one server or two different servers. The sip registrar is the server on which it is record…
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question