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Can't Unhide User From GAL

Posted on 2006-06-22
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Last Modified: 2008-01-09
Exchange 2000.  Have a user that I need to unhide so I can make a profile for it.  Have a working profile on one workstation, so I know the mailbox is ok.

In Active Directory (windows server 2000), can't find the "Exchange Advanced" tab mentioned in a previous post on this topic.  I know I have seen that tab before, but it is not showing up now, so cannot unhide the user.
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Question by:RBECKMN
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Expert Comment

by:amaheshwari
ID: 16962358
Go to server where exchange is installed and go to Microsoft Exchange in programs in start menu and then open Active directory users and comuters there .Find the user here and unhide from exchnage advaced tab.
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Author Comment

by:RBECKMN
ID: 16962432
Sorry, I must be blind, stupid or both.  Still cannot find anyplace to "unhide" or the exchange advanced tab.
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Expert Comment

by:amaheshwari
ID: 16962443
are you getting any exchange tab in ad user properties?
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Expert Comment

by:amaheshwari
ID: 16962452
What are the options coming to you when you right click on user name in ad and click exchnage tasks?
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Author Comment

by:RBECKMN
ID: 16962476
Yes, there are these exchange tabs:

Exchange General
Exchange Features
E-mail Addresses

the exchange tasks available from right-clicking are:

Move Mailbox
Delete Mailbox
Enable Instant Messaging
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Expert Comment

by:amaheshwari
ID: 16962532
Are you able to see this tab for any other user in ad?
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Expert Comment

by:amaheshwari
ID: 16962858
Go to Exchange system manager and then recipient update service and right click on it click rebuild and check after some time whether you got exchange advanced tab.
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Author Comment

by:RBECKMN
ID: 16963099
No, the Exchange Advanced tab does not seem to be available for any user.  I started the rebuild - it said it could take several hours, so will check again tomorrow AM.
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Author Comment

by:RBECKMN
ID: 16964782
Ok, the rebuild seems to be done and no change - still no advanced tab.  But I figured it out:  in Active Directory Users and Computers there is a VIEW submenu on the menu.  This submenu has an ADVANCED FEATURES option.  if this option is unchecked, you do not see the Exchanged Advanced tab.  if it is checked you do see it.
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Expert Comment

by:amaheshwari
ID: 16964800
So finally the issue is resolved.
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amaheshwari earned 250 total points
ID: 16964810
But as far as i know that tick is not there for this purpose.Advanced features tick is that when u apply it you will be able to see Security tab in properties of user account.
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