Solved

Wrong Icon displayed in Contacts

Posted on 2006-06-22
3
376 Views
Last Modified: 2010-04-08
I have upgraded our Office 2000 to Office 2003. In office 2000, in Outlook, we used custom contact forms. When we upgraded the custom form did not upgrade along with the rest of Outlook. No big deal, I just opened up the Outlook Item Template and published it to person forms library at IPM.Contact.ContactCustom7.

I set the contactcustom7 to default and wala! The form worked perfectly, it displayed correctly and newly entered contacts used the custom form. Then the problem arose.

When someone tried to drag a contact to an email to send the contacts info, it just appeared as a note item (Icon looks like a notepad with a push-pin) and not a v-card/Contact Icon (Icon looks like a Rolodex with head picture).

People on the receiveing end of the email just got a htm note and not the contact information.

If I look at the contact list using phone list view, I see a bunch of Notepad Icons instead of the Contact Icon.

The form is listed as a IPM.Contact form, why is it not using the "contact" Icon?

More importantly how can I get the Custom Form to display the correct Icon and behave like a contact object?

Thanks!
0
Comment
Question by:netfnds
3 Comments
 
LVL 76

Accepted Solution

by:
David Lee earned 250 total points
Comment Utility
Hi netfnds,

You have to set the items that were already in the folder to use the new form.  I know it's not really new, but it's new from the perspective of those items.  This article explains how to go about doing this: http://support.microsoft.com/?kbid=290659  Don't be put off by the fact that this article is for 2002.  The process should be the same for 2003.  There's more information here too: http://www.outlookcode.com/d/newdefaultform.htm

Cheers!
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now