Wrong Icon displayed in Contacts
Posted on 2006-06-22
I have upgraded our Office 2000 to Office 2003. In office 2000, in Outlook, we used custom contact forms. When we upgraded the custom form did not upgrade along with the rest of Outlook. No big deal, I just opened up the Outlook Item Template and published it to person forms library at IPM.Contact.ContactCustom7.
I set the contactcustom7 to default and wala! The form worked perfectly, it displayed correctly and newly entered contacts used the custom form. Then the problem arose.
When someone tried to drag a contact to an email to send the contacts info, it just appeared as a note item (Icon looks like a notepad with a push-pin) and not a v-card/Contact Icon (Icon looks like a Rolodex with head picture).
People on the receiveing end of the email just got a htm note and not the contact information.
If I look at the contact list using phone list view, I see a bunch of Notepad Icons instead of the Contact Icon.
The form is listed as a IPM.Contact form, why is it not using the "contact" Icon?
More importantly how can I get the Custom Form to display the correct Icon and behave like a contact object?