display name changes from the original sender
Posted on 2006-06-22
this is a tough question to ask and it seems silly but i have someone who is demanding to know why this is happening. I have 2 users that are receiving email from one person from the outside. they are sending to multiple email addresses. all of the other email address that are listed in the To: section show up as Dr. John Doe, Dr. Joe Smoe, etc. my one doctors name is listed as Jack White. He also has an assistant. most of the other assistant's names that are listed show up as Sue Doe (Assistant to Dr. White). the assistant for Jack White is just listed as Jane Doe. the display name on my Exchange 2003 server is listed like it is on the email, Jack White, Jane Doe. but he claims he has contacted some of the other receipents and their names are showing up as Dr. John Doe, Sue Doe (Assistant to Dr. Doe). he claims that my exchange server is stripping off the Dr. and the other stuff. i am trying ot tell him it is not my server. is there some way that exchange 2003 is looking at the email address and displaying the display name from my exchange server? is there anyway around this? i know this sounds like a minor deal and it is but what can i say.