Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Synch Issues Folder- Make it Unbold :-)

Posted on 2006-06-22
3
Medium Priority
?
286 Views
Last Modified: 2008-02-01
Hi,

One of my users is complaining about the Synch Issues folder in Outlook constantly showing up with error messages. He says that the folder is bold, so he has to go in there and check it. I had previously asked how to fix the error (Offline Address Book could not be synchronized), but nobody was able to help.

My question is, is it possible to make that Synch Issues folder NOT turn bold when there are new errors in that folder? I know it's petty, but this users asks me daily to make it go away.

Thanks,
Adam
0
Comment
Question by:OAC Technology
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 76

Expert Comment

by:David Lee
ID: 16963839
Hi DataDudes,

There is no means I know of to prevent this.  Sync Issues itself should appear in bold though, it should always be one of the folders under it.  If that folder structure is collapsed, then the user shouldn't see anything.  I can post a macro that will mark the messages as read when they arrive in the folder if that's of any help.

Cheers!
0
 
LVL 2

Author Comment

by:OAC Technology
ID: 16963973
yes, that would work
0
 
LVL 76

Accepted Solution

by:
David Lee earned 2000 total points
ID: 16965270
Ok, try the code below.  The code is sound, but I can't test it as I normally would before posting without waiting around for a sync error.  Follow these instructions to set it up.

1.  Open Outlook.
2.  Click Tools->Macro->Visual Basic Editor
3.  If it's not already expanded, then expand Microsoft Outlook Objects.
4.  Once expanded you should see ThisOutlookSession.  Click on it.
5.  Copy the code and paste it into the code window.
6.  Exit the editor.  It'll save everything automatically.
7.  Shut Outlook down.
8.  Restart Outlook.
9.  When Outlook starts you'll receive a pop up dialog box asking if you want to enable macros.  You have to say yes and enable them for the code to work.

That's it.  If the sync error message are going to the Sync Issues folder, then the code should mark them as read.

Private WithEvents olkSyncItems As Outlook.Items

Private Sub Application_Startup()
    Set olkSyncItems = Application.GetNamespace("MAPI").GetDefaultFolder(olFolderSyncIssues).Items
End Sub

Private Sub Application_Quit()
    Set olkSyncItems = Nothing
End Sub

Private Sub olkSyncItems_ItemAdd(ByVal Item As Object)
    Item.UnRead = False
    Item.Save
End Sub
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question