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Synch Issues Folder- Make it Unbold :-)

Posted on 2006-06-22
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Last Modified: 2008-02-01
Hi,

One of my users is complaining about the Synch Issues folder in Outlook constantly showing up with error messages. He says that the folder is bold, so he has to go in there and check it. I had previously asked how to fix the error (Offline Address Book could not be synchronized), but nobody was able to help.

My question is, is it possible to make that Synch Issues folder NOT turn bold when there are new errors in that folder? I know it's petty, but this users asks me daily to make it go away.

Thanks,
Adam
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Question by:OAC Technology
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3 Comments
 
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Expert Comment

by:David Lee
ID: 16963839
Hi DataDudes,

There is no means I know of to prevent this.  Sync Issues itself should appear in bold though, it should always be one of the folders under it.  If that folder structure is collapsed, then the user shouldn't see anything.  I can post a macro that will mark the messages as read when they arrive in the folder if that's of any help.

Cheers!
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by:OAC Technology
ID: 16963973
yes, that would work
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Accepted Solution

by:
David Lee earned 2000 total points
ID: 16965270
Ok, try the code below.  The code is sound, but I can't test it as I normally would before posting without waiting around for a sync error.  Follow these instructions to set it up.

1.  Open Outlook.
2.  Click Tools->Macro->Visual Basic Editor
3.  If it's not already expanded, then expand Microsoft Outlook Objects.
4.  Once expanded you should see ThisOutlookSession.  Click on it.
5.  Copy the code and paste it into the code window.
6.  Exit the editor.  It'll save everything automatically.
7.  Shut Outlook down.
8.  Restart Outlook.
9.  When Outlook starts you'll receive a pop up dialog box asking if you want to enable macros.  You have to say yes and enable them for the code to work.

That's it.  If the sync error message are going to the Sync Issues folder, then the code should mark them as read.

Private WithEvents olkSyncItems As Outlook.Items

Private Sub Application_Startup()
    Set olkSyncItems = Application.GetNamespace("MAPI").GetDefaultFolder(olFolderSyncIssues).Items
End Sub

Private Sub Application_Quit()
    Set olkSyncItems = Nothing
End Sub

Private Sub olkSyncItems_ItemAdd(ByVal Item As Object)
    Item.UnRead = False
    Item.Save
End Sub
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