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Locating the 2003 outlook.pst file after hd failure and chkdsk

Posted on 2006-06-22
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Last Modified: 2010-05-18
Hello all:

Recently, I had a hard drive crash and, to make a long story short, ran chkdsk and then ran GetDataBack for NTFS.

GetDataBack for NTFS got virtually ALL my data back with the exception of the outlook.pst file.

The complete "C:\Documents and Settings\" folder has gone missing after the crash and I know this because I have slaved this drive to a working XP machine before running GetDataBack on it.  So all folders under "C:\Documents and Settings\" have also disappeared.

Any ideas how and where I can get my precious outlook.pst file back?

Indebted to you.

--D.
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Question by:driven13
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Expert Comment

by:war1
ID: 16964152
Greetings, driven13 !

The folders under C:\Documents and Settings\ are hidden.  Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

PST file is usually located in C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Best wishes!
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Author Comment

by:driven13
ID: 16964436
Hello there:

Sorry but I must not have been clear.

The C:\Documents and Settings folder is COMPLETELY GONE.

As a result, I cannot get into any of the folders below it.

--D.
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LVL 97

Expert Comment

by:war1
ID: 16964691
driven,

People use same words to mean different things.  So I was not sure if you had check for hidden folders and check for permission.  Since you have checked those issues, lets look at other possibilities.  

See if PST file is in another folder. Search for PST with Windows Search, including in hidden folders.

If  no joy, folders and files could have been corrupted or deleted.   Check if you can recover the folders that would be under Documents and Settings folder.

Free:
FreeUndelete            http://officerecovery.com/freeundelete/index.htm
PC Inspector            http://www.pcinspector.de/file_recovery/UK/welcome.htm
Restoration                  http://www.snapfiles.com/get/restoration.html             
Active Undelete            http://www.snapfiles.com/get/activeundelete.html
Flash Recovery            http://www.snapfiles.com/get/smartrecoverontracky.html
TestDisk & utilities      http://www.cgsecurity.org

Paid:
Recovery My Files            http://www.recovermyfiles.com/
GetDataBack                  http://www.runtime.org/     
Stellar                  http://www.stellarinfo.com/             
Restorer 2000            http://www.bitmart.net/
Ontrack                  http://www.ontrack.com/
Easy Recovery            http://www.ontrack.com/easyrecoveryprofessional/
Zero Assumption            http://www.z-a-recovery.com/setup.exe

If no joy, then the PST if gone.
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Author Comment

by:driven13
ID: 16972169
Hello again:

Like I mentioned in my first posting I have already installed GetDataBack for NTFS.

--D.
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Accepted Solution

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war1 earned 500 total points
ID: 16985319
driven13,

If the C:\Documents and Settings folder is COMPLETELY GONE, and you have used undelete utilities to look for the files, then the files are really gone.  Sorry!
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