Solved

SMTP:Message Submitted to Categorizer

Posted on 2006-06-22
9
1,635 Views
Last Modified: 2008-01-09
Hi,

Im running Windows 2003 exchange, with MailMarshal. One of my users told me that he has been sent an email but did not receive it. I checked mailmarshal and didnt find the email.  I used Message Tracking Centre and i got this results:

SMTP:Message Submitted to Advanced Queuing
SMTP:Started Message Submission To Advanced Queue
SMTP:Message Submitted to Categorizer


Any idea how can i process this email ?

Thanks
0
Comment
Question by:aucklandnz
  • 4
  • 3
9 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 16972091
If the tracking stops at categoriser that is close to where antivirus and antispam applications usually kick in. You would have to check to see if they have quarantined the item. If the message isn't in the queues, then it has been removed from the Exchange system by something else.

Simon.
0
 
LVL 3

Author Comment

by:aucklandnz
ID: 16980447
Hi Simon.

Ive checked my Antivirus and i could not find the email

cheers
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16980478
Exchange doesn't drop messages, unless you have IMF enabled and set to delete messages. If aren't using IMF then you have to look at third party products on the machine. If not AV then antispam.

Simon.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 3

Author Comment

by:aucklandnz
ID: 16980598
im using IMF and its set to Archive

chris
0
 
LVL 104

Expert Comment

by:Sembee
ID: 16980615
Have you checked the IMF archive?

Simon.
0
 
LVL 3

Author Comment

by:aucklandnz
ID: 16980664
its not there (but i have thousands of other messages so i changed IMF settings to "reject"

chris
0
 
LVL 104

Accepted Solution

by:
Sembee earned 50 total points
ID: 16987445
If your queues are clear, and you have looked at third party products, then the message has probably gone and cannot be recovered.

Simon.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
how to add IIS SMTP to handle application/Scanner relays into office 365.

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now