Solved

ARCSERV 11.1 error "unable to add job to database"

Posted on 2006-06-22
5
572 Views
Last Modified: 2007-12-19
Hello,

We had a databse corruption that was causing the application to hang. We find some info and delee the queue and in the database folder deleted the "r" files (we had 4) some people reported more than that with the same issue.

Now the backups seem to run fine but it ends with a status of incomplete and in the log th first thing you see is an error "unable to add job to database E=-2005).

Any ideas?
0
Comment
Question by:dolphan2013
  • 3
5 Comments
 
LVL 22

Accepted Solution

by:
dovidmichel earned 500 total points
ID: 16972367
Database corruption.

Quick fix is to initialize the database start with the astpsdat database, if that does not do it then do them all.
Done vie the ARCserve Server Admin, Configuration, Database. Then merge is what tapes you want in the database, if need be.

Slow way is to run the command line utilities (see readme in ARCserve directory). I can provide more details on this Monday if you want. But if the database is in the range of 3-5gb it can take days.
0
 
LVL 1

Expert Comment

by:kaka1228
ID: 16981123
Hi there,

I agree with dovidmichel..  try initialising the arcserve database first (server admin -> Database Engine -> Operations -> Initialise Database...)

If this doens't work, then try to modify your job and make sure those files which has been deleted don't still appear to be selected in the backup job

0
 

Author Comment

by:dolphan2013
ID: 17002983
Hello,

The initialize database option is grayed out. Any thoughts?
0
 

Author Comment

by:dolphan2013
ID: 17003290
nevermind...was able to run..waiting for results now.
0
 

Author Comment

by:dolphan2013
ID: 17004073
Thanks so much for your help. Initializing the DB did the trick.

Regards
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

A bootable USB key can be very handy now-a-days. My favorite USB key consists of our Windows 7 image, network card drivers (to connect up to a Ghost server), the latest BIOS updates for all of our PCs and CopyWipe (to erase a retired PC) Creating…
Problem description :  Some external hard disks / USB flash drives do not show actual space as mentioned in the factory settings. This is a common problem when you use an 8 GB USB drive to make it bootable to install a firmware/ driver on a serv…
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now