Solved

ARCSERV 11.1 error "unable to add job to database"

Posted on 2006-06-22
5
574 Views
Last Modified: 2007-12-19
Hello,

We had a databse corruption that was causing the application to hang. We find some info and delee the queue and in the database folder deleted the "r" files (we had 4) some people reported more than that with the same issue.

Now the backups seem to run fine but it ends with a status of incomplete and in the log th first thing you see is an error "unable to add job to database E=-2005).

Any ideas?
0
Comment
Question by:dolphan2013
  • 3
5 Comments
 
LVL 22

Accepted Solution

by:
dovidmichel earned 500 total points
ID: 16972367
Database corruption.

Quick fix is to initialize the database start with the astpsdat database, if that does not do it then do them all.
Done vie the ARCserve Server Admin, Configuration, Database. Then merge is what tapes you want in the database, if need be.

Slow way is to run the command line utilities (see readme in ARCserve directory). I can provide more details on this Monday if you want. But if the database is in the range of 3-5gb it can take days.
0
 
LVL 1

Expert Comment

by:kaka1228
ID: 16981123
Hi there,

I agree with dovidmichel..  try initialising the arcserve database first (server admin -> Database Engine -> Operations -> Initialise Database...)

If this doens't work, then try to modify your job and make sure those files which has been deleted don't still appear to be selected in the backup job

0
 

Author Comment

by:dolphan2013
ID: 17002983
Hello,

The initialize database option is grayed out. Any thoughts?
0
 

Author Comment

by:dolphan2013
ID: 17003290
nevermind...was able to run..waiting for results now.
0
 

Author Comment

by:dolphan2013
ID: 17004073
Thanks so much for your help. Initializing the DB did the trick.

Regards
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
VMWare changing paths to SAN storage 4 87
Hubic: real life experience? 5 63
Server 2008 won't boot after recovery from backup (added RAID card) 16 82
SSD pci  question 16 54
In this article, I provide some information on storage disks which go into calculations that will help you figure out how much Input/output Operations Per Second (IOPS) your disk subsystem can deliver. To effectively size & tune up applications l…
How to update Firmware and Bios in Dell Equalogic PS6000 Arrays and Hard Disks firmware update.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question