ARCSERV 11.1 error "unable to add job to database"


We had a databse corruption that was causing the application to hang. We find some info and delee the queue and in the database folder deleted the "r" files (we had 4) some people reported more than that with the same issue.

Now the backups seem to run fine but it ends with a status of incomplete and in the log th first thing you see is an error "unable to add job to database E=-2005).

Any ideas?
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dovidmichelConnect With a Mentor Commented:
Database corruption.

Quick fix is to initialize the database start with the astpsdat database, if that does not do it then do them all.
Done vie the ARCserve Server Admin, Configuration, Database. Then merge is what tapes you want in the database, if need be.

Slow way is to run the command line utilities (see readme in ARCserve directory). I can provide more details on this Monday if you want. But if the database is in the range of 3-5gb it can take days.
Hi there,

I agree with dovidmichel..  try initialising the arcserve database first (server admin -> Database Engine -> Operations -> Initialise Database...)

If this doens't work, then try to modify your job and make sure those files which has been deleted don't still appear to be selected in the backup job

dolphan2013Author Commented:

The initialize database option is grayed out. Any thoughts?
dolphan2013Author Commented:
nevermind...was able to run..waiting for results now.
dolphan2013Author Commented:
Thanks so much for your help. Initializing the DB did the trick.

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