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Windows XP Pro-sp2 does not recognize my Kingston Data Traveler 2.0 pendrive

Posted on 2006-06-22
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Last Modified: 2012-08-14
Windows XP Pro-sp2 does not recognize my Kingston Data Traveler 2.0 pendrive, and when I try to install it via Control Panel´s Add/Remove Hardware I got the following message:

"Cannot Run Two Device Installation.
You can install only one device at a time.Another device installation is underway, when it is finished you can try this wizard again."

It seems the os is in a loop trying to install the pen drive but nothing happen. Any clue ?

Note: This system has 4 mapped network drives
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Question by:maba55
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15 Comments
 
LVL 2

Expert Comment

by:Sylpheed777
ID: 16965825
This might sound silly but, tried restarting the pc and do it again?
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LVL 32

Expert Comment

by:r-k
ID: 16966426
If the above doesn't fix it, then go into Device Manager, right-click on each of the USB devices there (near bottom of the list) and select uninstall.

Then reboot and let XP install all the USB devices back automatically.

Then try plugging in your Kingston pen drive again.
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LVL 92

Expert Comment

by:nobus
ID: 16966699
if the above does not help, try this :
Open regedit and navigate to :  HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices
Delete All of the \DosDevices\ ... values corresponding to external usb drives/keys/thumbdrives etc
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LVL 11

Expert Comment

by:knoxzoo
ID: 16970619
Have you used the pen drive on another XP or 2000 machine?  If so, did you assign a drive letter to it on that machine?  Occasionally, some of the pen drives manage to carry that drive letter setting with them and XP will attempt to use it.  If it happens to be the same as one of the mapped drives you're using, it'll come up with odd error codes simply because MS didn't consider this possibility, so the OS returns an error that's kinda close to the actual error.

Drove me half insane the first time it happened to me at a customer site.  
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Author Comment

by:maba55
ID: 16973770
No, it is not silly at all ! That was my first try, but didn´t work !
Thanks !
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Author Comment

by:maba55
ID: 16973816
I did the uninstall of the USB devices and reboot but didn´t work.
It only works when I right click on one of the USB controllers and point to Update Driver, then under Storage Volume the Generic Volume icon appears with an exclamation mark and I have to go through the same procedure again, right click and point to update driver. The problem is that if I put another flash memory drive I have to go through the same process again !!!
In a nutshell, if I have ten different pen drives I have to go to through the procedure above ten times !
BTW that never happen with Windows 2000 SP4.
Thanks !
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Author Comment

by:maba55
ID: 16973820
The registry hint didn´t work !
Thanks !
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Author Comment

by:maba55
ID: 16973827
Yes, I used the pen drive in another machine, but didn´t assign any drive letter to it !
Thanks !
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LVL 92

Expert Comment

by:nobus
ID: 16974382
try this :  http://www.uwe-sieber.de/usbdlm_e.html            
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Author Comment

by:maba55
ID: 16986213
Thank you nobus ! I will check this ! Actually I downloaded usb drive letter manager some time ago and didn´t spend much time on it ! I will do it now.
Thanks again !
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LVL 92

Expert Comment

by:nobus
ID: 16990150
hope it helps !
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Author Comment

by:maba55
ID: 17006034
Thanks everybody for the help !!!
I found the answers at http://www.techsupportforum.com/archive/index.php/t-23082.html
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