Random shutdown problems
Posted on 2006-06-23
I have a TOSHIBA Satellite P10 Notebook bought in Oct 2004.
Last year, I experienced shutdown problems with my notebook. It used to trip off anytime while working. My feeling was that whenever, there was even a bit of a heavy activity (like watching a movie, burning a CD, opening a media file, etc.) it used to trip off. But at times, I even noticed this problem with low end activities too.
Since the notebook was still under guarantee then, I sent it to TOSHIBA Customer Support (in Oct-05). They changed the motherboard and said that all will be fine.
Now, since last 2 months I have the SAME PROBLEM again.
I have read on some forums that TOSHIBA has heating problems. So I have put my notebook on a raised platform to allow more air circulation beneath, but that does not help. I have also tried removing its battery (and using only on mains) but that doesn't help too.
Once again, I have a doubt on its memory, but I am not sure. Further, it is out of guarantee now.
So I tried running Microsoft Windows Memory Diagnostic Tool. There are 6 tests in one pass while booting the system from WinDiag CD. When the 6th test is running, my notebook trips off! It is unable to perform one full pass. All 5 tests are Successful, but the 6th one does not produce a result because the notebook trips off.
Does this indicate that there is something wrong in the RAM of my notebook?
Further, TOSHIBA Customer Support had changed the motherboard; does it mean that RAM also gets changed by default? (I don't think so, but just need confirmation).
Any suggestions to get rid of this problem?