I have a client that uses a software application called Ultimate Credit Collections. Basically it's a database program that can merge data into fields on .DOC files into Outlook 2003. This program also then creates .TIF files of the merged data and attaches them to a mail message.
I have an issue where somehow those .TIF files are being converted to .PNG files. The creator of the third party software says that it's the Exchange server playing tricks. Is this possible??