Ultimate Credit Collections adn Exchange Server 2003 SBS 2003

I have a client that uses a software application called Ultimate Credit Collections. Basically it's a database program that can merge data into fields on .DOC files into Outlook 2003. This program also then creates .TIF files of the merged data and attaches them to a mail message.

I have an issue where somehow those .TIF files are being converted to .PNG files. The creator of the third party software says that it's the Exchange server playing tricks. Is this possible??

many thanks,
Paul
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Tom-J-LaelAsked:
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abhi_akConnect With a Mentor Commented:
Hello,
This is not possible coz why would exchange convert a attachment which is a .tif to a .png what you can do is try disabling all other third party softwares like Antivirus , Anti Spam or any softwares that scan emails...

regards,
Abhi
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