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You right click on AD user and click on exchange tasks.Here you will get option to Establish email address click on that and then give external email address to create contacts.
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You right click on AD user and click on exchange tasks.Here you will get option to Establish email address click on that and then give external email address to create contacts.

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This is for mail enabled user you can use this as well.
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This is for mail enabled user you can use this as well.

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Microsoft KB 281926 indicates that you can create a contact and then reference it in AD User to forward email received by SBS 2k3 Exchange. The directions are to open AD User and Computers, right-click users, click new and then click contact. In fact, you only have the option to create a new user. I don't see where you can specify 'contact'. <br />
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Is there a 'special' way to do this in SBS (which is usually the case in all matters SBS), or does an entirely different technique apply here ? 
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Microsoft KB 281926 indicates that you can create a contact and then reference it in AD User to forward email received by SBS 2k3 Exchange. The directions are to open AD User and Computers, right-click users, click new and then click contact. In fact, you only have the option to create a new user. I don't see where you can specify 'contact'. 

Is there a 'special' way to do this in SBS (which is usually the case in all matters SBS), or does an entirely different technique apply here ? 

How to create contact in SBS 2003 so I can forward email to external address

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.