Microsoft KB 281926 indicates that you can create a contact and then reference it in AD User to forward email received by SBS 2k3 Exchange. The directions are to open AD User and Computers, right-click users, click new and then click contact. In fact, you only have the option to create a new user. I don't see where you can specify 'contact'.
Is there a 'special' way to do this in SBS (which is usually the case in all matters SBS), or does an entirely different technique apply here ?