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Problem using MS Word 2003 as advanced editor for signatures

Posted on 2006-06-23
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Last Modified: 2010-04-08
I am using MS Outlook 2003 andI have checked "Use MS Word 2003" as my email editor.  However, when I attempt to create and edit a new signature file using "advanced edit", Notepad is launched rather than MS Word.  Previously, Word would launch to accomplish this function.  What happenned? I really need Word's capabilities for this function.
Thanks,
RMBishow
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Question by:rmbishow
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Expert Comment

by:war1
ID: 16971953
Greetings, rmbishow !

Open MS Word. Create the signature and save it.  Then in Outlook import the MS Word signature.

1. From the main Microsoft Outlook window, on the Tools menu, click
Options and then click the Mail Format tab.

2. Under Signature, click Signatures and then click New.

3. In the Enter a name for your new signature box, enter a name.

4. Select "Use this file as a template". Click Browse to select the file.

5. Click Next. Edit as needed. Finish.

Best wishes!
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Author Comment

by:rmbishow
ID: 16972585
That sounds like a good work-around.  I'll give it a try, but why does Notepad launch rather than MS Word?  I have the same setup on another computer and under the same circumstances Word launches.  Is there a fix for that??
Thanks,
RMBishow
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LVL 97

Expert Comment

by:war1
ID: 16973193
You have same versions of Outlook and MS Word?  You may need to reinstall Outlook and/or Word.  They are not connecting to one another.
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Author Comment

by:rmbishow
ID: 16974114
I have MS Office 2003 suite.  So, Outlook and Word are obviously the same version and the were installed together.  

Here is another odd thing.  If I attempt to edit an older signature file using "advanced edit" in Outlook, then Word 2003 launches, but if I try to create a new signature file using "advanced edit" , Notepad launches.  Do you know any explanation for this behavior? Or can you suggest a fix?

Thanks
RMBishow
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Accepted Solution

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war1 earned 250 total points
ID: 16994640
RMBishow,

The above procedure is the best way to create a signature using MS Word.  Not sure why Notepad is coming up.
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Author Comment

by:rmbishow
ID: 16998292
The procedure does work.  Thanks!  

I think that some of my older signatures became corrupted and that caused Notepad to open rather than Word.  Possible?

Thanks again for a fine service.
RMBishow
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LVL 97

Expert Comment

by:war1
ID: 16998441
RMBishow,

Thanks for the points.  Yes, a corrupt signature could cause the problem.  You may want to clean up or recreate the old signatures.
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