A client of mine has a very large Citrix server farm, (about 20 all totalled.)
Recently, because of printer problems using the local service which caused MS printer spoolers to fail and would boot users offline, and as directed to by Citrix support, my client switched from running as a local service for printing to running as the CTX_SmaUser
The problem that they are having is that the old printer sessions are not being dropped, and it is preventing new sessions from being created.
The question I have is this: Does anyone have any experience in using this CTX_SmaUser id for printing, and are there specific permissions, settings, or configurations that my client should be using to get it working properly?
Thank you for any help,