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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 577
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Soft Delete Greyed-out

I have a single Notes user who cannot change their Soft Deletion time-out, since the option is greyed-out.  I've tried refreshing their mail template, fixup, etc. to no avail.

Has anyone seen this symptom before?

Thanks
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TTCTECH
Asked:
TTCTECH
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1 Solution
 
brwwigginsCommented:
Haven't seen that before. Is it greyed out under Tools->Preferences?
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Sjef BosmanGroupware ConsultantCommented:
Soft Deletions are enabled? The user is Manager of the database?

Try compact, maybe the ODS is still in a version that doesn't support Soft Deletions. Just guessing...
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TTCTECHAuthor Commented:
Yes, the Tools -> Preferences section is grayed out.

I had performed a compact.  The user did not have Manager access (which I have now changed) nor did they have script rights (which I have also changed).

I will wait to see if this modification has helped.
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Sjef BosmanGroupware ConsultantCommented:
Solved, that's great!

Did you find it, or why the B?
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TTCTECHAuthor Commented:
You lead me to the right area (it ended up ebing the "Create Private agents" section).  Thanks again.
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