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Haven't seen that before. Is it greyed out under Tools-&gt;Preferences?
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Haven't seen that before. Is it greyed out under Tools->Preferences?

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Yes, the Tools -&gt; Preferences section is grayed out.<br />
<br />
I had performed a compact. &nbsp;The user did not have Manager access (which I have now changed) nor did they have script rights (which I have also changed).<br />
<br />
I will wait to see if this modification has helped.
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Yes, the Tools -> Preferences section is grayed out.

I had performed a compact.  The user did not have Manager access (which I have now changed) nor did they have script rights (which I have also changed).

I will wait to see if this modification has helped.

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Solved, that's great! <br />
<br />
Did you find it, or why the B?
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Solved, that's great!

Did you find it, or why the B?

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You lead me to the right area (it ended up ebing the &quot;Create Private agents&quot; section). &nbsp;Thanks again.
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You lead me to the right area (it ended up ebing the "Create Private agents" section).  Thanks again.

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<div class="content wysiwyg-content">
I have a single Notes user who cannot change their Soft Deletion time-out, since the option is greyed-out. &nbsp;I've tried refreshing their mail template, fixup, etc. to no avail.<br />
<br />
Has anyone seen this symptom before?<br />
<br />
Thanks 
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</div>


I have a single Notes user who cannot change their Soft Deletion time-out, since the option is greyed-out.  I've tried refreshing their mail template, fixup, etc. to no avail.

Has anyone seen this symptom before?

Thanks 

Soft Delete Greyed-out

Lotus Software produced the Lotus 1-2-3 spreadsheet program, and later developed Lotus Notes, a groupware and email system. Following its acquisition by IBM, the Notes and Domino client/server collaborative platform were expanded to include functions such as email, calendars, to-do lists, contacts management, teamrooms, discussion forums, file sharing, microblogging, instant messaging, blogs, and user directories. IBM also release SmartSuite, a comprehensive office suite, and followed that with Symphony, unrelated to the Lotus suite of the same name.