Solved

Problem with APC Symmetra Battery Backup

Posted on 2006-06-23
5
1,033 Views
Last Modified: 2008-01-09
At our office complex we have a HUGE Battery backup system called a Symmetra made by APC.

It has the capacity to run our whole server room for 24-36 hours

Currently the OSD shows that they batteries are fully charged, but it shows and estimated runtime of only 24 minutes which isn't right, it used to display 22 hours or something like that.

I performed a Self-Test by following the on screen guide but it didnt update.

I really cant figure out how to reset that or make it update and I dont want to call APC at the moment so I wanted to see if anyone has bad any experience with this type of system and this type of problem.

Any help would be appreciated, if no one knows thats fine too :)

1parkplace
0
Comment
Question by:1Parkplace
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 5

Expert Comment

by:Titanium_Sniper
ID: 16973775
are you sure that it could power your whole server room for 24 + hours?
i always thought the upses power your computers untill they can savely shut down, I thought only generators provide power when needed for a few hours to a few days.
the biggest one I see is of that series 16000 va.
for 24 hours of runtime that is approximatly 700 watts or maybe 4-8 servers running on low to medium usage.

also, the batteries are probably old and in need of replacement if you havent been replacing them  but if you bought one of these expensive ones, you are right to call them for these types of issues and good luck with your UPS.
0
 
LVL 11

Expert Comment

by:Zuhir Elgmati
ID: 16974609
0
 
LVL 11

Accepted Solution

by:
Zuhir Elgmati earned 125 total points
ID: 16974614
APC present good support so enter here :
http://www.apc.com/support/index.cfm
0
 

Author Comment

by:1Parkplace
ID: 17044886
Thanks ZuhairGmaty,

I was able to find my answer on that help forum,

Drew
0
 
LVL 11

Expert Comment

by:Zuhir Elgmati
ID: 17063981
you welcome  1Parkplace , nice to heard that
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question