I reloaded my Dell Dimension 4700 using the Dell PC Restore by Symantec, this turned it back to being just the way it was when it arrived at my house. My question is that the Microsoft Office 2003 Small Business Edition was loaded on there but it asks me for the Product Key when I go to use it. Is there a way to retrieve the correct product key without having my copy of the original CD or the certificate of authenticity? I have used the belarc tool as well as the magicaljellybean one, neither one of them provide me the key for Microsoft Office on that computer. Any help someone can provide would be great.