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I'd say get rid of Norton entirely, but if you don't want to do that, have you tried uninstalling Norton, running a registry cleaner (like CCleaner), and then reinstalling it again for a fresh install? That may clear up the program. If not, check out the event log to see if anything is conflicting with it.
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I'd say get rid of Norton entirely, but if you don't want to do that, have you tried uninstalling Norton, running a registry cleaner (like CCleaner), and then reinstalling it again for a fresh install? That may clear up the program. If not, check out the event log to see if anything is conflicting with it.

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Thanks for the info folks.<br />
I'll look into your suggestions and get back to you.<br />
<br />
Best wishes from Australia.<br />
<br />
Ken.
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Thanks for the info folks.
I'll look into your suggestions and get back to you.

Best wishes from Australia.

Ken.

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Thanks Lee.<br />
I emptied the Temp Internet files as per the link you posted from the Symantec site, and the computer shut down with no issues.<br />
I appreiciate your assistance.<br />
<br />
Best wishes mate.<br />
<br />
Ken.
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Thanks Lee.
I emptied the Temp Internet files as per the link you posted from the Symantec site, and the computer shut down with no issues.
I appreiciate your assistance.

Best wishes mate.

Ken.

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<div class="content wysiwyg-content">
Hi everyone.<br />
Unfortunatly, I have Norton System Works 2006 installed on my PC, (WIN XP PRO) and when shutting down, get the error message ccApp failure to close. Unless I end the hung program, the computer stays on.<br />
Any advice on how to get around this? I have researched ccApp issues, but most of these seem to be a start up issue.<br />
<br />
Thanks in advance.<br />
<br />
Ken.
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Hi everyone.
Unfortunatly, I have Norton System Works 2006 installed on my PC, (WIN XP PRO) and when shutting down, get the error message ccApp failure to close. Unless I end the hung program, the computer stays on.
Any advice on how to get around this? I have researched ccApp issues, but most of these seem to be a start up issue.

Thanks in advance.

Ken.

ccApp hangs on shutdown (WIN XP Pro)

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.