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ccApp hangs on shutdown (WIN XP Pro)

Posted on 2006-06-24
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Last Modified: 2012-05-05
Hi everyone.
Unfortunatly, I have Norton System Works 2006 installed on my PC, (WIN XP PRO) and when shutting down, get the error message ccApp failure to close. Unless I end the hung program, the computer stays on.
Any advice on how to get around this? I have researched ccApp issues, but most of these seem to be a start up issue.

Thanks in advance.

Ken.
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Question by:22powerplus
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LeeTutor earned 125 total points
ID: 16976954
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Expert Comment

by:Silly_Burrito
ID: 16977114
I'd say get rid of Norton entirely, but if you don't want to do that, have you tried uninstalling Norton, running a registry cleaner (like CCleaner), and then reinstalling it again for a fresh install? That may clear up the program. If not, check out the event log to see if anything is conflicting with it.
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Author Comment

by:22powerplus
ID: 16977121
Thanks for the info folks.
I'll look into your suggestions and get back to you.

Best wishes from Australia.

Ken.
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Author Comment

by:22powerplus
ID: 16978232
Thanks Lee.
I emptied the Temp Internet files as per the link you posted from the Symantec site, and the computer shut down with no issues.
I appreiciate your assistance.

Best wishes mate.

Ken.
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