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Security Alert Message When Attempting to Email Company from Their Site

Posted on 2006-06-25
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Last Modified: 2010-04-12
Hi Everyone:

       I am needing to email the Murfreesboro Medical Clinic from their site address of www.mmclinic.com.  Each time I attempt to do this, I get the following security alert message with the following content consisting of three different areas:  1.  With a yellow exclamation point beside of it, Information you exchange with this site cannot be viewed or changed by others.  However, there is a problem with the site's security certificate.  2.  With a yellow exclamation point beside it, The security certificate was issued by a company you have not chosen to trust.  View the certificate to determine whether you want to trust the certifying authority.  The security certificate has expired or is not yet valid. 3.  With a green symbol with a white check in place, there is a message indicating the security certificate has a valid name matching the name of the page you are trying to view.  At the bottom of this window, I get a question indicating, "Do you want to proceed?" with options of Yes, No, and View Certificate.  

       When I select View Certificate, I get the following information: This certificate cannot be verified up to a trusted certification authority.  Issued to: www.mmclinic.com, Issued by: Comodo Class 3 Security Services, CA., and Valid from 5/18/2003 to 5/18/2004.  There is a tab with the option to Install Certificate.  

         Since I am not entirely clear on what a certificate is, I do not know what direction to go with this.  I assume I have the option to update this certificate to make it more current which would correct the problem at hand, but, I am not for sure.  

         Any help regarding any information about the proper direction to go with this concern will be appreciated.  

        I look forward to reading everyone's thoughts to this post.

       Thank you.

        George
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Question by:GMartin
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war1 earned 500 total points
ID: 16978854
Hi, George,

I get similar certificate error wtih this website.  This website security certificate is out of date, so you get the warning.  This warning should not be a problem.  Temporarily accept the certificate and proceed. When ask "Do you want to proceed?", go ahead and click on "Yes", and you will proceed with what you are doing.

Best wishes!
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Author Comment

by:GMartin
ID: 16978987
Hi

      Thanks for the reply.  By the way, what exactly is a security certificate?

      George
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by:war1
war1 earned 500 total points
ID: 16979016
George,

A chunk of information (often stored as a text file) that is used by the SSL protocol to establish a secure connection. Security Certificates contain information about who it belongs to, who it was issued by, a unique serial number or other unique identification, valid dates and an encrypted "fingerprint" that can be used to verify the content of the certificate. In order for an SSL connection to be created both sides must have a valid Security Certificate.

www.estoreready.com/glossary.html

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