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Adding an extra space when typing in Office

Posted on 2006-06-25
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Last Modified: 2013-12-03
All,

We have a "less than brillant with techology" user who is complaining of his new system adding an extra space while typing E-mails in Outlook, specifically when typing out the Dear So and So.

He has a brand new Dimension D610 with Microsoft Office XP Corporate edition that he routinely docks into a docking station at work to give him a bigger monitor and a bigger keyboard to type with.

If I had to gamble, I'd say it was predominantly user error, but on the small off chance it's not, what other factors could cause this? Faulty keyboard? Autocorrect?

Your feedback is appreciated.

PJS
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Question by:pstiffsae
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LVL 37

Expert Comment

by:Harisha M G
ID: 16979417
Hi, does this happen in every program or just in Office ?

Is it really "double" space or an expanded space ?

Have you tried Format --> Font --> Character Spacing ?


---
Harish
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Author Comment

by:pstiffsae
ID: 16979426
He said it predominantly happens when he types and he's pretty limited to Word and Outlook (which uses Word). He also states that it puts in two spaces and he has to go back and delete the space.
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LVL 37

Expert Comment

by:Harisha M G
ID: 16979473
pstiffsae, Office AutoCorrect can't correct single space to double space. Let me know whether it occurs in other programs also. (Say notepad and wordpad)
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Author Comment

by:pstiffsae
ID: 16979481
You've answered my question then, it's either user error (he's old) or keyboard issues if Autocorrect wouldn't add two spaces to one.  
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Accepted Solution

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Harisha M G earned 500 total points
ID: 16979500
If it occurs in other programs also, then it is likely to be a keyboard debouncing problem or something.

But if it occurs only in Office, then I have no idea why it is happening.

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