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Adding an extra space when typing in Office

All,

We have a "less than brillant with techology" user who is complaining of his new system adding an extra space while typing E-mails in Outlook, specifically when typing out the Dear So and So.

He has a brand new Dimension D610 with Microsoft Office XP Corporate edition that he routinely docks into a docking station at work to give him a bigger monitor and a bigger keyboard to type with.

If I had to gamble, I'd say it was predominantly user error, but on the small off chance it's not, what other factors could cause this? Faulty keyboard? Autocorrect?

Your feedback is appreciated.

PJS
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pstiffsae
Asked:
pstiffsae
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1 Solution
 
Harisha M GCommented:
Hi, does this happen in every program or just in Office ?

Is it really "double" space or an expanded space ?

Have you tried Format --> Font --> Character Spacing ?


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Harish
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pstiffsaeAuthor Commented:
He said it predominantly happens when he types and he's pretty limited to Word and Outlook (which uses Word). He also states that it puts in two spaces and he has to go back and delete the space.
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Harisha M GCommented:
pstiffsae, Office AutoCorrect can't correct single space to double space. Let me know whether it occurs in other programs also. (Say notepad and wordpad)
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pstiffsaeAuthor Commented:
You've answered my question then, it's either user error (he's old) or keyboard issues if Autocorrect wouldn't add two spaces to one.  
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Harisha M GCommented:
If it occurs in other programs also, then it is likely to be a keyboard debouncing problem or something.

But if it occurs only in Office, then I have no idea why it is happening.

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