Solved

Pop 3 Error Message

Posted on 2006-06-25
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Last Modified: 2010-04-08
I keep getting a POP 3 Error message that it cant connect to the Email Server. My internet works just fine but my Outlook errors alot. Sometimes it works, but sometimes it doesnt. All my account settings are right. I dont know what else to do.  I uninstalled and reinstalled Outlook 2003 also! What else is there to check? Maybe I need to call Charter Internet because that is who my email and internet is through. Im thinking I need a new modem. Anything would be nice! Thanks
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Question by:LeviDaily
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itcoza earned 250 total points
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Hi LeviDaily,

Are you by chance runnig Norton AV?

Regards,
M
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by:LeviDaily
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Yes
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by:itcoza
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Would you like to remove it and test to see if the problem goes away?
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by:LeviDaily
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Should it? I guess I could install AVG Free?
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by:itcoza
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I have seen it do many terrible things... test and see.  I might be grasping here.
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by:itcoza
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Hi LeviDaily,

Do you need more information?

Regards,
M

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by:war1
war1 earned 150 total points
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Greetings, itcoza !

1. Register an important send/receive library file.  Go to Start > Run and type regsvr32 inetcomm.dll

2. Check if Norton antivirus email check is slowing sending and receiving.  Disable it.

3. In the account settings, Advanced settings, change the server timeout time from 1 min to 5 min

4.  Check with email provider Tech Support to determine if server is having trouble.

Best wishes!
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by:upul007
upul007 earned 100 total points
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Symantec anti virus does cause issues for outlook. Before removing it completely, you should run the online support tool available a www.symantec.com. Perhaps it will help. If not use the manual help. Posting the exact error message you get will be useful.
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by:itcoza
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Hi,

Did you need more information on this matter?

Regards,
M
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