• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 431
  • Last Modified:

Cannot receive external or internal email

Cannot receive external or internal email, however can send out external mail.  I just setup an addtional Back-end Exchange 2003 server.  The mailboxes on this server cannot send messages internally but can externally, what am i doing wrong?  I sent out a email to a gmail account but when i reply i get this

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

      rpa@hamerica.com

Final-Recipient: rfc822;r***@america.com
Action: failed
Status: 5.0.0
X-Display-Name: RRRajn

0
rupspan
Asked:
rupspan
  • 6
  • 3
  • 2
2 Solutions
 
SembeeCommented:
The number one reason for being able to receive email on a new second server is a smart host configured on the default SMTP virtual server. Make sure that you haven't got one set on there.
If there is, then replace it with an SMTP Connector.

Otherwise ensure that both servers can see each other, and telnet to each on the SMTP port:

telnet ip.ad.re.ss 25
telnet servername 25
telnet servername.domain.com 25

Simon.
0
 
rupspanAuthor Commented:
I just checked i dont have a smart host configured and I  can telnet from both servers to each other.  
0
 
rupspanAuthor Commented:
do you think i need to create a routing group?
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
SembeeCommented:
Are the servers physically separated?
If not, then you don't need to create a routing group.

What does message tracking say? If you create a new account on the new server, what happens then?

Simon.
0
 
rupspanAuthor Commented:
I created an account on the new server with no problem?  Where do i check the message tracking?

0
 
SembeeCommented:
Message tracking needs to be enabled.

http://www.amset.info/exchange/message-tracking.asp

If new accounts work correctly, then there is a possibility that the domain isn't updating correctly when you move accounts.

Simon.
0
 
rupspanAuthor Commented:
Ok I tracked a message I sent to myself, it goes through queing the message and then says its has delivered message locally, but in the final step is say NDR report generated
0
 
VahikCommented:
http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3TransnRouting/e51be774-8251-448b-8917-df3861e4d539.mspx?mfr=true


check smtp verbs first.....when having problem sending specially internal emails....
0
 
rupspanAuthor Commented:
I checked the verbs and compared them to the  microsoft example they look fine with all valid responses
0
 
rupspanAuthor Commented:
Thanks for your help anyway..... here is problem, the server had Microsoft POP3 service running aswell as Exchange POP3 Service which caused a conflict.  I removed the e-mail service from the server and now works fine.


http://support.microsoft.com/kb/909546/en-us
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 6
  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now