Solved

HP JetDirect connected printer won't show up on network anymore...???

Posted on 2006-06-26
8
261 Views
Last Modified: 2010-08-05
Here at work they've got a bunch of HP printers with JetDirect cards.  One of them isn't being seen by the network anymore and I don't know what IP address they had it configured to so I can't try and connect to the jetdirect from a browser to see if i cna figure anything out there.  So...i'm kinda stuck.  I dont know where to begin troubleshooting this.  any info would be great. thanks!
0
Comment
Question by:Andrew Angell
  • 3
  • 3
8 Comments
 
LVL 16

Expert Comment

by:Joe
ID: 16984957
Go to the HP printer and print out a configuration, This will show you what the printers IP is.

Joe
0
 
LVL 11

Author Comment

by:Andrew Angell
ID: 16984989
Ok, I printed a configuration but I don't see anything about the JetDirect or an IP address.  It has Printer Info, Event Log, Installed Personalities and Options, Memory, Security, and Paper Trays and Options sections.  None have anything about networking or JetDirect.
0
 
LVL 16

Expert Comment

by:Joe
ID: 16985016
Interesting, Did you try and unplug the jetdirect and plug it back in?
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 11

Author Comment

by:Andrew Angell
ID: 16985592
Yeah, tried that.  No change.
0
 
LVL 16

Expert Comment

by:Joe
ID: 16985945
Maybe the JetDirect card went bad. Try and swap cards with another printer.
0
 
LVL 11

Author Comment

by:Andrew Angell
ID: 17038714
ok, well we ended up restarting the domain server, which didn't solve the problem right away, but about 5 min later the printer kicked up and started working again.  No idea what happened but it's working now.
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17232067
PAQed with points refunded (500)

DarthMod
Community Support Moderator
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

A common practice in small networks is making file sharing easy which works extremely well when intra-network security is not an issue. In essence, everyone, that is "Everyone", is given access to all of the shared files - often the entire C: drive …
This is the first one of a series of articles I’ll be writing to address technical issues that are always referred to as network problems. The network boundaries have changed, therefore having an understanding of how each piece in the network  puzzl…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now