Andrew Angell
asked on
HP JetDirect connected printer won't show up on network anymore...???
Here at work they've got a bunch of HP printers with JetDirect cards. One of them isn't being seen by the network anymore and I don't know what IP address they had it configured to so I can't try and connect to the jetdirect from a browser to see if i cna figure anything out there. So...i'm kinda stuck. I dont know where to begin troubleshooting this. any info would be great. thanks!
ASKER
Ok, I printed a configuration but I don't see anything about the JetDirect or an IP address. It has Printer Info, Event Log, Installed Personalities and Options, Memory, Security, and Paper Trays and Options sections. None have anything about networking or JetDirect.
Interesting, Did you try and unplug the jetdirect and plug it back in?
ASKER
Yeah, tried that. No change.
Maybe the JetDirect card went bad. Try and swap cards with another printer.
ASKER
ok, well we ended up restarting the domain server, which didn't solve the problem right away, but about 5 min later the printer kicked up and started working again. No idea what happened but it's working now.
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Joe