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Solved

Cannot get onto random sites

Posted on 2006-06-26
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Medium Priority
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Last Modified: 2010-03-19
www.msn.com
microsoft ones
experts-exchange (am currently accessing it from a computer using remote connection)
some parts of yahoo mail

and other sites


just cant seem to get onto them

when i do a tracert to www.microsoft.com

it gets out of our network, but after the 4th hop it just times out on all the other hops

section of a tracrt to experts-exchange is as follows

]]
 10   160 ms   158 ms   159 ms  ge-9-2.hsa1.LosAngeles1.Level3.net [4.68.102.164
]
 11     *        *        *     Request timed out.
 12   164 ms   168 ms   162 ms  www-level3.experts-exchange.com [64.156.132.140]

]
 10   160 ms   158 ms   159 ms  ge-9-2.hsa1.LosAngeles1.Level3.net [4.68.102.164
]
 11     *        *        *     Request timed out.
 12   164 ms   168 ms   162 ms  www-level3.experts-exchange.com [64.156.132.140]

Trace complete.


other sites work fine
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Question by:LFC1980
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14 Comments
 

Author Comment

by:LFC1980
ID: 16984861
btw....all PCs are effected
0
 
LVL 79

Expert Comment

by:lrmoore
ID: 16984892
Sounds like a MTU issue on your router..
What kind of WAN connection do you have? DSL w/PPPoE ? There are known issues with MTU on these type links..
0
 
LVL 2

Expert Comment

by:Todd_Bunch
ID: 16985130
Describe more of the network setup
0
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Author Comment

by:LFC1980
ID: 16985301
We had issues with the switch over here, so changed it last week. and then everything was fine. then on monday morning random sites just do not work.

No one has changed anything except swap wires from one switch to the other.

0
 
LVL 79

Expert Comment

by:lrmoore
ID: 16985343
Sounds like a duplex mismatch on the switch then. Collisions on the wire can manifest in many odd ways...
0
 
LVL 1

Expert Comment

by:Sentinel8o
ID: 16985346
those hop counts seem high..what type of switch did u replace and with what? If you are using dsl/cable connection try connecting a singe pc into the modem directly, bypassing all switches and see if you still expierence dropped pages.
0
 
LVL 2

Expert Comment

by:Todd_Bunch
ID: 16986121
What is connected to the switch that changed out?
0
 

Author Comment

by:LFC1980
ID: 16988387
I'll ask them to try that tomorrow morning

Will keep you updated
0
 

Author Comment

by:LFC1980
ID: 16990726
we've tried 3 different switches, and still ge tthe problem

could it be an ISP side problem
0
 

Author Comment

by:LFC1980
ID: 16990746
Ok, someone just restarded the D-link modem and everything is fine now
0
 
LVL 2

Expert Comment

by:Todd_Bunch
ID: 16991833
That is what I thought, something in the mix was jacked up. Glad it is working again.
0
 

Author Comment

by:LFC1980
ID: 16999430
yeah same here.

what would i do without getting my daily jokes via yahoo mail (i mean read important work related stuff)
0
 
LVL 1

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