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837 dialer idle-timeout not set ? 500pts

Hello. I have an end user complaining of an adsl idle timeout, however, i havn't got an idle-timeout set on the 837's im using.

Is there a default idle-timeout anyway?

According to Cisco documentation I've found the default setting is no dialer idle-timeout
which is what I have set, however, it also says

Direction: either

Idle time: 120 seconds

does this mean there is a default with idle-timeout of 120 when this is set?
Or the will be a dialer timeout of 120 by default even if you don't have dialer-timeout set?

1 Solution
the keyword idle-timeout enables the router to terminate the connection after x seconds of inactivity i.e. if no traffic passes through your Dialer Interface. X seconds represents the number of seconds the connection can remain idle before the router ends the connection. The "either" keyword specifies that either inbound or outbound traffic can reset the idle timer.
The default settings for this keyword merely indicate that you can enter this keyword without any arguments and still get a result that will essential have the same effect as:

dialer idle-timeout 120 either

It does NOT specify that you WILL have an idle-timeout if you have not explicitly done so.

Hope that helped ;)
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