Ive setup an NT user with a mailbox firstname.lastname@example.org
purely to use the email address for external customers to email into and recieve an acknowledgement email along the lines of:
Thankyou for contacting us we will prcess your request shortly bla bla bla.
Basically a simple Auto Responder.
We have a 2003 Exchange with Outlook 2003 on XP clients.
Ive set the rule up on this account to reply via the Outlook rules:
Have server reply using:
The rest is self explanatory
This process works seamlessly within our company (not that we want it inside the company) we need it to reply to external customers who contact us via
Ive set it up so it forwards the emails to a public folder and leaves no email in the email@example.com which is prefect.
It works perfect for external emails forwarding them to the public
BUT I cannot get the Auto Responder/Auto Reply to work to any external email addressess where as it works prefectly when we email to
Im missing something but cant see it.