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SSL certificate installation error in Internet Explorer - error 0x80090016

Posted on 2006-06-27
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Last Modified: 2010-05-18
On our new machines, when we try to install a web certificate (using the url https://domainname/certsrv, we get the following error:

unable to install the certificate
0x80090016

All existing machines can request certificates without any problems (ie it is not a server problem).  However we have ghosted over 45 of this machine image - even the original unghosted PC cannot request a certificate.  This is extremely urgent and it is unfeasable to reimage all of these machines with a new working image.

I have also searched the web and MS tech notes and KB articles and can find no answers that work.  Maximum point awarded for this question.
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Question by:amctech
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by:chhapia_chintak
ID: 16991388
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by:amctech
ID: 16992218
Yes I have gone through both of these kb articles and no luck...

I have managed to do a "workaround" by setting up roaming profiles, installing the certificate on the working machine, then logging off (saving the profile to the network), then I deleted the local user profile on the broken machine, then loged back on - which copied the roaming profile to the broken machine.  The certificate is installed fine and the webpage works!! However applying for additional certificates is still failing, which is critical for when new users are added to the network..

...HELP!!
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by:ded9
ID: 16992654
http://support.microsoft.com/?id=246183

Check this link surel y will resolve your issue

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Author Comment

by:amctech
ID: 17028754
Ok....
After (finally) successfully completing the steps in http://support.microsoft.com/default.aspx?scid=kb;en-us;841798 we now have another issue..
When requesting a web certificate it comes up with this error:


An error occurred while creating the certificate request. Please verify that you selected the correct CSP, or contact an administrator for assistance.

Suggested cause:
No suggestion.
Error: 0x80070002 - (unknown)

 HELP!!
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Author Comment

by:amctech
ID: 17029247
I managed to fix it!  Appears to have been a corrupt Default User profile (which obviously corrupted all new user profiles, stopping me from installing a web SSL certificate).  I copied the hidden Default User profile from another working PC and it fixed the problem!  It also fixed the 0x80070002 error I got after executing KB841798

How do I close off this Question??
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by:ded9
ID: 17029333
Request the admin to close this question
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