Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

SSL certificate installation error in Internet Explorer - error 0x80090016

Posted on 2006-06-27
8
Medium Priority
?
3,498 Views
Last Modified: 2010-05-18
On our new machines, when we try to install a web certificate (using the url https://domainname/certsrv, we get the following error:

unable to install the certificate
0x80090016

All existing machines can request certificates without any problems (ie it is not a server problem).  However we have ghosted over 45 of this machine image - even the original unghosted PC cannot request a certificate.  This is extremely urgent and it is unfeasable to reimage all of these machines with a new working image.

I have also searched the web and MS tech notes and KB articles and can find no answers that work.  Maximum point awarded for this question.
0
Comment
Question by:amctech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 3

Expert Comment

by:chhapia_chintak
ID: 16991388
0
 

Author Comment

by:amctech
ID: 16992218
Yes I have gone through both of these kb articles and no luck...

I have managed to do a "workaround" by setting up roaming profiles, installing the certificate on the working machine, then logging off (saving the profile to the network), then I deleted the local user profile on the broken machine, then loged back on - which copied the roaming profile to the broken machine.  The certificate is installed fine and the webpage works!! However applying for additional certificates is still failing, which is critical for when new users are added to the network..

...HELP!!
0
 
LVL 30

Expert Comment

by:ded9
ID: 16992654
http://support.microsoft.com/?id=246183

Check this link surel y will resolve your issue

Reps
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:amctech
ID: 17028754
Ok....
After (finally) successfully completing the steps in http://support.microsoft.com/default.aspx?scid=kb;en-us;841798 we now have another issue..
When requesting a web certificate it comes up with this error:


An error occurred while creating the certificate request. Please verify that you selected the correct CSP, or contact an administrator for assistance.

Suggested cause:
No suggestion.
Error: 0x80070002 - (unknown)

 HELP!!
0
 

Author Comment

by:amctech
ID: 17029247
I managed to fix it!  Appears to have been a corrupt Default User profile (which obviously corrupted all new user profiles, stopping me from installing a web SSL certificate).  I copied the hidden Default User profile from another working PC and it fixed the problem!  It also fixed the 0x80070002 error I got after executing KB841798

How do I close off this Question??
0
 
LVL 30

Expert Comment

by:ded9
ID: 17029333
Request the admin to close this question
0
 
LVL 1

Accepted Solution

by:
DarthMod earned 0 total points
ID: 17241301
PAQed with points refunded (500)

DarthMod
Community Support Moderator
0

Featured Post

Tech or Treat! - Giveaway

Submit an article about your scariest tech experience—and the solution—and you’ll be automatically entered to win one of 4 fantastic tech gadgets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One-stop solution for Exchange Administrators to address all MS Exchange Server issues, which is known by the name of Stellar Exchange Toolkit.
Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question