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Blackberry cannot send or reply to Exchange E-mail

Posted on 2006-06-27
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Last Modified: 2010-03-06
We are running a windows 2003 server w/sp1 with blackberry enterprise server with the latest service pack installed.  We have an Exchange 2003 server w/sp2.  T-Mobile is our provider and we have blackberry 1790's. We can receive mail but not send or reply to e-mail.  We have a pop account configured and it works fine, our Exchange mail is the problem. We have followed the suggestions of knowledge base article 895949 to no avail. Would greatly appreciate advice/feedback to get this working correctly.

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Question by:esphelpdesk
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Expert Comment

by:Sembee
ID: 16995501
Has the BES been updated to the same service pack as the Exchange server?

Has it ever worked?

Simon.
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Author Comment

by:esphelpdesk
ID: 17233423
All,
     We appreciate the feedback. Situation has been resolved. We apologize for leaving this open. Here is the scoop:
- The BES administrator account cannot be a Domain Administrator. Also blackberry users cannot be Domain Admins.

Thanks for all feedback.
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CetusMOD earned 0 total points
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CetusMOD
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