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Standard Windows Server 2003 as a Faxing Server

Posted on 2006-06-27
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Last Modified: 2012-06-27
Hi Experts.

I need to implement our current windows server 2003 (std edition) domain controller as a faxing server, with multiple fax lines and modems. Is this at all possible? I currently have one modem installed and faxing services setup on the server, with absolutely no problems. Unfortunately i cannot test on the system, nor do i have a testing environment.

Here is the current layout.
We have multiple departments in our organisation, we have a common fax line that i have already connected to the server for faxing purposes. (no problems, works fantastically)

Required setup.
We want to install additional faxing lines (one for each department), and have them all connected to the server. so that the users dont have to first print out the documents, and then go and stand at a normal fax machine and try to fax it from there.

I have heard that installing multiple modems into a windows system does not work.
Does anyone have any experience in this, or have successfully installed multiple modems?

(Other solutions regarding faxing are also welcome.. but we do not want to implement third party software if we can avoid it).

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Question by:SkUllbloCk
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craskin earned 125 total points
ID: 16993252
my company uses Rightfax by Captaris. you can have as many phone lines as the copper to your building can carry (which is a lot) and it delivers incoming faxes to users' exchange mailboxes (it has connectors to other mail servers as well). fax numbers are managed from a central administration console much like Active Directory.

the equipment consists of an internal or external fax board connected to the server and a DID converter at the phone lines.
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by:craskin
ID: 16993263
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by:SkUllbloCk
ID: 16993390
Thansk for the timely reply craskin.

I will definately have look into that, although as i said in my question, the company doesnt want to spend money on 3rd party software if it can atleast do a decent job from standard windows 2003 server. (very stingy i know.. makes my life a nightmare!)

Also another note: The users do not use exchange, infact only a handful of them even have email capabilities.
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by:SkUllbloCk
ID: 17008002
I was able to get my hands on a system i could test on.

Windows server 2003 standard edition does support more then 1 modem.
It is presumed to support 4 modems, but i havent tested more then 2 at the moment.

NOTE: Do not try to install more then 1 LG modem, there seems to be a problem with multi modem support, results in BSOD.

I have an LG and a CNET and so far everything seems fine.

I will keep you guys posted on what happens.


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by:SkUllbloCk
ID: 17008322
Well here is what i found guys.

You can install more then one modem, but you can only use one of them for faxing.

For more information you can look at Microsofts article kb260028.
"Windows Server 2003 Standard Edition supports one fax modem. Windows Server 2003 Datacenter Edition, Windows Server 2003 Enterprise Edition and Windows Server 2003 Web Edition each support four fax modems. Windows XP supports one fax modem."

So i guess that answers my question. No all i need to do is find another solution that works well. (craskin i'm going to have a look at your solution)

Comments to help me find a working solution are still welcome.
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by:SkUllbloCk
ID: 17115580
Ok Experts
I would just like to thank craskin for his advice, please note that his answer is a solution for faxing purposes, but did not directly answer my question, but for his timeously response and effort i would like to award him the solution, even though the answer to my question was supplied by me. See this link for more information. http://support.microsoft.com/kb/260028/en-us

Thanks again craskin

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