3Com Officeconnect VPN firewall:- Connect and ping server but cannot browse folder.

Posted on 2006-06-27
Medium Priority
Last Modified: 2013-11-16

Please can someone advise on the following. I can connect to my  (via VPN connection) Win 2003 server and from the workstation I can also ping the sever. When I try to map a drive i.e. \\\users I receive an error of 'network drive cannot be found.

Please advise. Thanks
Question by:ahmedla1
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
LVL 30

Expert Comment

ID: 16994024
LVL 30

Expert Comment

ID: 16994047
Check the accepted answer in above link

Also do this

it should ask for user and password
provide it and then there will be no problem


LVL 77

Expert Comment

by:Rob Williams
ID: 16994236
A couple of thought
-is network address actually or a typo and should be  The former is not intended as a private IP range and there may be routing issues
-remote and local subnets should be different, i.e. other site should be 192.168.17.x or similar
-is there a software firewall enabled on the computer to which you are connecting
-is it a valid share? can you connect to it using \\\users from the local network
-can you map the share using:
net  use  z:  \\\users   password  /user:domain.abc\username
  (note: leave "user" it is not a variable)
WordPress Tutorial 3: Plugins, Themes, and Widgets

The three most common changes you will make to your website involve the look (themes), the functionality (plugins), and modular elements (widgets).

In this article we will briefly define each again, and give you directions on how to install them.

LVL 10

Expert Comment

ID: 16995057
Check your windows firewall. you may need to disable it for testing.
make sure you can ping the server. if you can check the name on the share and if it is correct then check permissions and security on the share.

hope this helps!

Author Comment

ID: 16999467
-is network address actually and not typo  
-iThere is no software firewall enabled on the computer to which I am connecting tp
- I can you connect to it using \\\users from the local network
-I  cannot connect map share using:
net  use  z:  \\\users  

My workstation is windows 2000. As mentioned above I can ping the server but cannot connect to shared folders not even through explorer.

Please advise. Thanks

Author Comment

ID: 16999773
Sorry network is 192.168.16.x
LVL 77

Accepted Solution

Rob Williams earned 1500 total points
ID: 17000383
"remote and local subnets should be different, i.e. other site should be 192.168.17.x or similar"
Are the sites different subnets? If not you will receive results similar to what you are describing.
LVL 77

Expert Comment

by:Rob Williams
ID: 17000684
Thanks ahmedla1,

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
This article is in regards to the Cisco QSFP-4SFP10G-CU1M cables, which are designed to uplink/downlink 40GB ports to 10GB SFP ports. I recently experienced this and found very little configuration documentation on how these are supposed to be confi…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question