SusanPK
asked on
Unable to run Fax Service on SBS 2003 SP1 Server
I have installed a USR 56K FAX EXT modem on COM1. Diagnostics check out fine. Modem also works fine with HyperTerminal.
When I try to run the Fax Configuration wizard from the Server Management console, I get:
“One or more files are missing or corrupt, you will need to re-install the Small Business Server Tools to correct this problem.”
When I try to manually start the Fax service, I get:
“The fax service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service.”
I have followed other advise listed here and set the “CountryListVersion” registry to 0. I have also re-installed the SBS SP1. No go.
What am I missing?
When I try to run the Fax Configuration wizard from the Server Management console, I get:
“One or more files are missing or corrupt, you will need to re-install the Small Business Server Tools to correct this problem.”
When I try to manually start the Fax service, I get:
“The fax service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service.”
I have followed other advise listed here and set the “CountryListVersion” registry to 0. I have also re-installed the SBS SP1. No go.
What am I missing?
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P. S. After you get that, see http://sbsurl.com/fax for the how-to.
ASKER
Thank you Jeff. I rather suspected the modem myself; it was a box I found in a back storage closet. The plan has changed now to just get another fax machine. However, if we try this route again, I much appreciate having the setup steps.
Many thanks,
Susan K
Many thanks,
Susan K
Too bad... just getting another fax machine doesn't allow faxing from Outlook, Word, etc.
:-)
Jeff
TechSoEasy
:-)
Jeff
TechSoEasy
Can you check if we have any errors in the application and the system event log.
Regards,
M