Solved

Recipient receives blank phone message

Posted on 2006-06-27
6
387 Views
Last Modified: 2013-12-18
Using Lotus Notes R6.5.4 - have a sender that utilizes Phone Message quite frequently.  Unfortunately she's received a lot of complaints that her messages are coming through blank, any ideas?  I have confirmed that she is filling them out prior to sending :)

Thanks!
0
Comment
Question by:jfahern
  • 2
  • 2
  • 2
6 Comments
 
LVL 18

Expert Comment

by:marilyng
ID: 16997668
If it's the message part of the Phone Message form, then the field is encrypted,  and so notes might be hiding the message from non-notes users, or those not explicitly named in the SendTo, CopyTo and BCC field.

Look up encryption in Notes Help.  You can identify encrypted fields by the RED brackets.  Also, when someone opens the document and it is not intended for them, Notes usually pops up a message saying the document is encrypted and not intended for you. ...

Does this help?
0
 

Author Comment

by:jfahern
ID: 17000463
Thanks for the information, but the recipient are Notes users...  Any other suggestions?  This appears to be happening to 2 different users.  Thanks!
0
 
LVL 14

Accepted Solution

by:
p_partha earned 250 total points
ID: 17001120
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 18

Expert Comment

by:marilyng
ID: 17002094
excellent, partha.
0
 
LVL 14

Expert Comment

by:p_partha
ID: 17002161
Marilyng, thx .We had this problem sometime back.. It's pretty common, it should have been a hot fix rather than asking users to upgrade to next version

Partha
0
 

Author Comment

by:jfahern
ID: 17003211
Thanks so much!  The users will have to wait until we upgrade!
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Lotus Notes 41 185
Capture Serial Data in Lotus Notes Database 8 256
How many GB is a good number to keep these databases? 6 174
Migration: Lotus Notes to Exchange 2013 10 325
For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
IBM Notes offer Encryption feature using which the user can secure its NSF emails or entire database easily. In this section we will discuss about the process to Encrypt Incoming and Outgoing Mails in depth.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now