Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Recipient receives blank phone message

Posted on 2006-06-27
6
Medium Priority
?
395 Views
Last Modified: 2013-12-18
Using Lotus Notes R6.5.4 - have a sender that utilizes Phone Message quite frequently.  Unfortunately she's received a lot of complaints that her messages are coming through blank, any ideas?  I have confirmed that she is filling them out prior to sending :)

Thanks!
0
Comment
Question by:jfahern
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
6 Comments
 
LVL 18

Expert Comment

by:marilyng
ID: 16997668
If it's the message part of the Phone Message form, then the field is encrypted,  and so notes might be hiding the message from non-notes users, or those not explicitly named in the SendTo, CopyTo and BCC field.

Look up encryption in Notes Help.  You can identify encrypted fields by the RED brackets.  Also, when someone opens the document and it is not intended for them, Notes usually pops up a message saying the document is encrypted and not intended for you. ...

Does this help?
0
 

Author Comment

by:jfahern
ID: 17000463
Thanks for the information, but the recipient are Notes users...  Any other suggestions?  This appears to be happening to 2 different users.  Thanks!
0
 
LVL 14

Accepted Solution

by:
p_partha earned 1000 total points
ID: 17001120
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 18

Expert Comment

by:marilyng
ID: 17002094
excellent, partha.
0
 
LVL 14

Expert Comment

by:p_partha
ID: 17002161
Marilyng, thx .We had this problem sometime back.. It's pretty common, it should have been a hot fix rather than asking users to upgrade to next version

Partha
0
 

Author Comment

by:jfahern
ID: 17003211
Thanks so much!  The users will have to wait until we upgrade!
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I thought it will be a good idea to make a post as it will help in case someone else faces these issues. I trust this gives an idea how each entry in Notes.ini can mean a lot for the Domino Server to be functioning properly. This article discusses t…
IBM Notes offer Encryption feature using which the user can secure its NSF emails or entire database easily. In this section we will discuss about the process to Encrypt Incoming and Outgoing Mails in depth.
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
Are you ready to place your question in front of subject-matter experts for more timely responses? With the release of Priority Question, Premium Members, Team Accounts and Qualified Experts can now identify the emergent level of their issue, signal…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question