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If it's the message part of the Phone Message form, then the field is encrypted, &nbsp;and so notes might be hiding the message from non-notes users, or those not explicitly named in the SendTo, CopyTo and BCC field. <br />
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Look up encryption in Notes Help. &nbsp;You can identify encrypted fields by the RED brackets. &nbsp;Also, when someone opens the document and it is not intended for them, Notes usually pops up a message saying the document is encrypted and not intended for you. ...<br />
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Does this help?
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If it's the message part of the Phone Message form, then the field is encrypted,  and so notes might be hiding the message from non-notes users, or those not explicitly named in the SendTo, CopyTo and BCC field.

Look up encryption in Notes Help.  You can identify encrypted fields by the RED brackets.  Also, when someone opens the document and it is not intended for them, Notes usually pops up a message saying the document is encrypted and not intended for you. ...

Does this help?

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Thanks for the information, but the recipient are Notes users... &nbsp;Any other suggestions? &nbsp;This appears to be happening to 2 different users. &nbsp;Thanks!
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Thanks for the information, but the recipient are Notes users...  Any other suggestions?  This appears to be happening to 2 different users.  Thanks!

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Marilyng, thx .We had this problem sometime back.. It's pretty common, it should have been a hot fix rather than asking users to upgrade to next version<br />
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Partha
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Marilyng, thx .We had this problem sometime back.. It's pretty common, it should have been a hot fix rather than asking users to upgrade to next version

Partha

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Thanks so much! &nbsp;The users will have to wait until we upgrade!
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Thanks so much!  The users will have to wait until we upgrade!

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Using Lotus Notes R6.5.4 - have a sender that utilizes Phone Message quite frequently. &nbsp;Unfortunately she's received a lot of complaints that her messages are coming through blank, any ideas? &nbsp;I have confirmed that she is filling them out prior to sending :)<br />
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Thanks!
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Using Lotus Notes R6.5.4 - have a sender that utilizes Phone Message quite frequently.  Unfortunately she's received a lot of complaints that her messages are coming through blank, any ideas?  I have confirmed that she is filling them out prior to sending :)

Thanks!

Recipient receives blank phone message

Lotus Software produced the Lotus 1-2-3 spreadsheet program, and later developed Lotus Notes, a groupware and email system. Following its acquisition by IBM, the Notes and Domino client/server collaborative platform were expanded to include functions such as email, calendars, to-do lists, contacts management, teamrooms, discussion forums, file sharing, microblogging, instant messaging, blogs, and user directories. IBM also release SmartSuite, a comprehensive office suite, and followed that with Symphony, unrelated to the Lotus suite of the same name.