Solved

Recipient receives blank phone message

Posted on 2006-06-27
6
385 Views
Last Modified: 2013-12-18
Using Lotus Notes R6.5.4 - have a sender that utilizes Phone Message quite frequently.  Unfortunately she's received a lot of complaints that her messages are coming through blank, any ideas?  I have confirmed that she is filling them out prior to sending :)

Thanks!
0
Comment
Question by:jfahern
  • 2
  • 2
  • 2
6 Comments
 
LVL 18

Expert Comment

by:marilyng
ID: 16997668
If it's the message part of the Phone Message form, then the field is encrypted,  and so notes might be hiding the message from non-notes users, or those not explicitly named in the SendTo, CopyTo and BCC field.

Look up encryption in Notes Help.  You can identify encrypted fields by the RED brackets.  Also, when someone opens the document and it is not intended for them, Notes usually pops up a message saying the document is encrypted and not intended for you. ...

Does this help?
0
 

Author Comment

by:jfahern
ID: 17000463
Thanks for the information, but the recipient are Notes users...  Any other suggestions?  This appears to be happening to 2 different users.  Thanks!
0
 
LVL 14

Accepted Solution

by:
p_partha earned 250 total points
ID: 17001120
0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 
LVL 18

Expert Comment

by:marilyng
ID: 17002094
excellent, partha.
0
 
LVL 14

Expert Comment

by:p_partha
ID: 17002161
Marilyng, thx .We had this problem sometime back.. It's pretty common, it should have been a hot fix rather than asking users to upgrade to next version

Partha
0
 

Author Comment

by:jfahern
ID: 17003211
Thanks so much!  The users will have to wait until we upgrade!
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

This is an old article, please see an updated version of this article, located here: http://www.experts-exchange.com/articles/23619/Notes-8-5x-Windows-7-Notes-info-and-tips.html
You’ve got a lotus Domino web server, and you have been told that “leverage browser caching” is a must do. This means that we have to tell the browser everywhere in the web to use cache. In other words, we set (and send) an expiration date in the HT…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now