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RRAS setup problem

Posted on 2006-06-27
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Last Modified: 2008-02-01
There is something really weird happening to us. I ahve search all over I may have imagined and nothing comes up to solve the problem so here I go.

We have a windows 2003 standard  server running service pack 1

I want to enable RRAS so using the Administrator account I go to Administratitve Tools Routing and Remote Access.
I right click my server name and click "Configure and Enable Routing and Remote Acess"

Here comes the first error we get a pop up which says:

"IC (Incoming Connections) is currently enabled on Server. To configure RRAS, please disable IC and try again."

This is typed without errors and indetical to the mesagge that appears.

Ok then I go to "Control Panel" -> "Network Connections" and I can see a "Incoming Connections" icon. Which no matter how I try to do it I cannot delete or disable. If I right click over it and select the delete option Windows asks "Are you sure you want to delete Incoming Connections" and no matter if I select yes or no nothing else happens, no error mesage, nothing logged at event viewer, just nothing and Incoming Connections is still there.

Can anyone help me?

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Question by:Daniel Cardozo
19 Comments
 
LVL 29

Expert Comment

by:mass2612
ID: 16997197
What you are doing should work. Are you able to reboot the server and try again or possibly even reboot the server into safe mode and delete the IC from there?
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 16997281
try disabling the RRAS service and rebooting your server, if still no love, try reinstalling RRAS
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LVL 51

Expert Comment

by:Netman66
ID: 16997404
Did you create a Dial-Up VPN connection in Network Connections?  This is what is being referred to.

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LVL 51

Expert Comment

by:Netman66
ID: 16997410
To clarify this, it was an Advanced connection that was created.  This may have been done if you setup Fax to receive faxes.

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Author Comment

by:Daniel Cardozo
ID: 17000207
Netman66 you are right, we do have fax configured there to receive faxes at that server.

Then a question come to my mind: If fax receiving is enabled at a server you cannot configure RRAS on it?

Even if you have more than one modem and want to use one for each task?
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LVL 51

Expert Comment

by:Netman66
ID: 17000349
You may be able to do it after setting up RRAS.

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LVL 51

Expert Comment

by:Netman66
ID: 17000425
It doesn't appear this is a supported configuration, however, if you can set RRAS not to capture both modems but only one, you should be able to make this work.

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Author Comment

by:Daniel Cardozo
ID: 17002011
I have uninstall the fax service  and reboot the server but I still cannot remove the Incoming Connections at Control Panel Network Connections and RRASS still saying "IC (Incoming Connections) is currently enabled on Server. To configure RRAS, please disable IC and try again."

Any additional idea?
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LVL 51

Expert Comment

by:Netman66
ID: 17002328
Remove the connection in Network Connections.

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Author Comment

by:Daniel Cardozo
ID: 17003072
Is any special way to remove that conection?

Because I set over it right click delete, windows sk me if I am sure about deleting the connection. No matter if I click yes or no it does nothing. Neither delete the connection nor show an error message. I have checked Event viewer and there is nothing there also

:(
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LVL 51

Expert Comment

by:Netman66
ID: 17003131
Interesting....

You have Admin rights, I assume?  (sorry, had to ask!)

Is the Fax Service stopped and disabled?  It's possible the service is holding onto the connection.

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Author Comment

by:Daniel Cardozo
ID: 17003427
That's the first wquestion I usualy ask

Yes I do, I have tried this with both my account which is member od domain admins and administrators group and the administrator account itself.

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Author Comment

by:Daniel Cardozo
ID: 17003455
The Fax server does not exist anymore after I uninstalled it before rebooting the server.

This is becoming a bit nasty.

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Author Comment

by:Daniel Cardozo
ID: 17003515
Sorry I should have said the fax service
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LVL 51

Expert Comment

by:Netman66
ID: 17003584
I'd say this is less than ideal.

I have a few servers here I can play with.  Give me a few minutes - I'm not sure I can duplicate things since they do not have any modems in them, but I'll see what I can find out.

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LVL 51

Expert Comment

by:Netman66
ID: 17003783
Well, I can create and delete Incoming connections at will.

I don't get the Incoming Connection applet in Control Panel though.

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Author Comment

by:Daniel Cardozo
ID: 17003843
In other servers I am able to do it but I need it on that server :( I may have to open a ticket with MS.
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LVL 51

Expert Comment

by:Netman66
ID: 17005047
It's an interesting issue, no doubt.  I don't know what would be stopping you from deleting that.

Have you attempted a reboot since you removed the Fax Service?

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