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Windows Server 2003

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Daniel Cardozo🇺🇸

RRAS setup problem

There is something really weird happening to us. I ahve search all over I may have imagined and nothing comes up to solve the problem so here I go.

We have a windows 2003 standard server running service pack 1

I want to enable RRAS so using the Administrator account I go to Administratitve Tools Routing and Remote Access.
I right click my server name and click "Configure and Enable Routing and Remote Acess"

Here comes the first error we get a pop up which says:

"IC (Incoming Connections) is currently enabled on Server. To configure RRAS, please disable IC and try again."

This is typed without errors and indetical to the mesagge that appears.

Ok then I go to "Control Panel" -> "Network Connections" and I can see a "Incoming Connections" icon. Which no matter how I try to do it I cannot delete or disable. If I right click over it and select the delete option Windows asks "Are you sure you want to delete Incoming Connections" and no matter if I select yes or no nothing else happens, no error mesage, nothing logged at event viewer, just nothing and Incoming Connections is still there.

Can anyone help me?

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mass2612🇦🇺

What you are doing should work. Are you able to reboot the server and try again or possibly even reboot the server into safe mode and delete the IC from there?

Jay_Jay70🇦🇺

try disabling the RRAS service and rebooting your server, if still no love, try reinstalling RRAS

Netman66🇨🇦

Did you create a Dial-Up VPN connection in Network Connections? This is what is being referred to.

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Netman66🇨🇦

To clarify this, it was an Advanced connection that was created. This may have been done if you setup Fax to receive faxes.

Daniel Cardozo🇺🇸

ASKER

Netman66 you are right, we do have fax configured there to receive faxes at that server.

Then a question come to my mind: If fax receiving is enabled at a server you cannot configure RRAS on it?

Even if you have more than one modem and want to use one for each task?

Netman66🇨🇦

You may be able to do it after setting up RRAS.

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Netman66🇨🇦

It doesn't appear this is a supported configuration, however, if you can set RRAS not to capture both modems but only one, you should be able to make this work.

Daniel Cardozo🇺🇸

ASKER

I have uninstall the fax service and reboot the server but I still cannot remove the Incoming Connections at Control Panel Network Connections and RRASS still saying "IC (Incoming Connections) is currently enabled on Server. To configure RRAS, please disable IC and try again."

Any additional idea?

Netman66🇨🇦

Remove the connection in Network Connections.

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Daniel Cardozo🇺🇸

ASKER

Is any special way to remove that conection?

Because I set over it right click delete, windows sk me if I am sure about deleting the connection. No matter if I click yes or no it does nothing. Neither delete the connection nor show an error message. I have checked Event viewer and there is nothing there also

:(

Netman66🇨🇦

Interesting....

You have Admin rights, I assume? (sorry, had to ask!)

Is the Fax Service stopped and disabled? It's possible the service is holding onto the connection.

Daniel Cardozo🇺🇸

ASKER

That's the first wquestion I usualy ask

Yes I do, I have tried this with both my account which is member od domain admins and administrators group and the administrator account itself.

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Daniel Cardozo🇺🇸

ASKER

The Fax server does not exist anymore after I uninstalled it before rebooting the server.

This is becoming a bit nasty.

Daniel Cardozo🇺🇸

ASKER

Sorry I should have said the fax service

Netman66🇨🇦

I'd say this is less than ideal.

I have a few servers here I can play with. Give me a few minutes - I'm not sure I can duplicate things since they do not have any modems in them, but I'll see what I can find out.

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Netman66🇨🇦

Well, I can create and delete Incoming connections at will.

I don't get the Incoming Connection applet in Control Panel though.

Daniel Cardozo🇺🇸

ASKER

In other servers I am able to do it but I need it on that server :( I may have to open a ticket with MS.

Netman66🇨🇦

It's an interesting issue, no doubt. I don't know what would be stopping you from deleting that.

Have you attempted a reboot since you removed the Fax Service?

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Windows Server 2003

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Windows Server 2003 was based on Windows XP and was released in four editions: Web, Standard, Enterprise and Datacenter. It also had derivative versions for clusters, storage and Microsoft’s Small Business Server. Important upgrades included integrating Internet Information Services (IIS), improvements to Active Directory (AD) and Group Policy (GP), and the migration to Automated System Recovery (ASR).