outlook 2003 stuck on hourglass when click receive
Everything was working fine, but this last week something happened to my outlook 2003.
When i click on the receive button it gets stuck on the hourglass and doesnt get out of it.
no changes where made to outlook prior.
When i click on the receive button it gets stuck on the hourglass and doesnt get out of it.
no changes where made to outlook prior.
ASKER CERTIFIED SOLUTION
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ASKER
thank for the input, the problem is on a computer in one of our hotels. I will be travelling there next week and trying all the different answers. The one that fixes it gets the points. Thanks a lot for the prompt input.
Right now i got a temp fix by the phone, i gave them instructions on setting up thunderbird.
Right now i got a temp fix by the phone, i gave them instructions on setting up thunderbird.
select the message above it, hold shift and select the one below it. Delete
all 3 - preferably using a shift-delete to rid you of the bad one forever.
If you need the two messages, ctrl+c then ctrl+p on each to make a copy
before deleting.
Reps
all 3 - preferably using a shift-delete to rid you of the bad one forever.
If you need the two messages, ctrl+c then ctrl+p on each to make a copy
before deleting.
Reps
@ded9 - ??????
Hi supercoqui,
Try to start outlook in safe mode first as pointed out by war1 in step 4. If this opens outlook and you are able to recieve correctly, then most probably an add-in is interfering with the downloads or perhaps Word may be selected as editor.
Sometimes there are certain types of emails that can cause outlook to 'misbehave', If you can see the number of emails being downloaded stuck midway in between downloading, it will be mentioned at the bottom right hand corner of the screen. If it is so, then you need to remove that email via web access or if not possible, set outlook to download message headers only.
Awaiting your update......
Hi supercoqui,
Try to start outlook in safe mode first as pointed out by war1 in step 4. If this opens outlook and you are able to recieve correctly, then most probably an add-in is interfering with the downloads or perhaps Word may be selected as editor.
Sometimes there are certain types of emails that can cause outlook to 'misbehave', If you can see the number of emails being downloaded stuck midway in between downloading, it will be mentioned at the bottom right hand corner of the screen. If it is so, then you need to remove that email via web access or if not possible, set outlook to download message headers only.
Awaiting your update......
ded9 ???? what does that mean
did you try my solution
did you try my solution
Hi ded9,
What I meant was why that exact solution. I thought perhaps you may have had posted the answer to another question here.
The question does not mention any messages.......
What I meant was why that exact solution. I thought perhaps you may have had posted the answer to another question here.
The question does not mention any messages.......
select the message above it, hold shift and select the one below it. Delete
all 3 - preferably using a shift-delete to rid you of the bad one forever.
If you need the two messages, ctrl+c then ctrl+p on each to make a copy
before deleting
This solution was for outlook problem you are getting right now
all 3 - preferably using a shift-delete to rid you of the bad one forever.
If you need the two messages, ctrl+c then ctrl+p on each to make a copy
before deleting
This solution was for outlook problem you are getting right now
ASKER
Thanks for the great answers, you guys are the real pros. I tried the break down war1 gave and it looks like one fo the employess was adding Addins and mess up the program, i am going to check this and lets you guys now. Thanks again
For the setting change, does the problem occur with only one account, or all accounts? Go to Tools > Options > Mail Setup. Make sure "Send immediately when connected" is selected.
Click Send/Receive button. Make sure the active sending group includes your account. Check both options for "Include group in send/receive".