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Outlook connector for Lotus Notes

Posted on 2006-06-27
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I am getting the message "Outlook Connector for Domino can't be started." When I
try to run outlook after installing the Lotus Notes connector for outlook 2003
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Question by:bmcvinish
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3 Comments
 
LVL 97

Expert Comment

by:war1
ID: 16998672
Greetings, bmcvinish !

Another addin or program may be interfering with Outlook.

1. Google toolbar or Yahoo toolbar sometimes interfere with Outlook. Disable them and test.

2. Register an important Outlook file. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL

3. Disable Outlook Addins.  Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

4. Start Outlook in Safe Mode.  Go to Start > Run and type

"c:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

Your path to Outlook.exe may be a little different.

5. Create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook.  Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall.  A menu will pop allowing you to choose repair or reinstall.

http://support.microsoft.com/?kbid=291614

Best wishes!
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Author Comment

by:bmcvinish
ID: 16998697
Hi,
   Thanks for the input but I am led to believe that it has something to do with Windows XP SP2 and Outlook 2003. At this point in time I do not know what and I am looking for some input in this area
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LVL 97

Accepted Solution

by:
war1 earned 750 total points
ID: 16998722
bmcvinish,

According this the Lotus Notes Connector specs
http://www.microsoft.com/downloads/details.aspx?familyid=8EBBBA59-5F17-4E52-8980-C4F0DFA92D65&displaylang=en

The addin only works with Windows XP SP1, not SP2.  If you have SP2, the addin will not work.
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