Solved

Continously prompted on what to do with attachment despite choosing always perform this action

Posted on 2006-06-28
3
218 Views
Last Modified: 2010-04-08
I have a user who is experiencing a strange issue when opening documents in Outlook.  When he double clicks on an attachment, he is prompted on how he would like to open the document, open it or save it to disk. He chooses open and selects the box to always do this while opening attachments, but when he opens the same attachment again he receives the same dialogue. This happens for all attachments in Outlook.  Any input on this would be appreciated.

Thank you,
Stingerman
0
Comment
Question by:stingerman_1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 17001418
Greetings, stingerman_1 !

Make the change in File Type. Open My Computer folder. Click on Tools > Folder Options > File Types. Scroll down to the file type and highlight it. Click Advanced button. Uncheck "Confirm open after download". Click Ok. Ok. Reboot computer.

Best wishes!
0
 

Author Comment

by:stingerman_1
ID: 17001781
Thank you war1!  This took care of the issue.  Any idea as to what may have caused it in the first place?

thanks,
stingerman
0
 
LVL 97

Expert Comment

by:war1
ID: 17002295
Stingerman,

Glad to help.  Sometimes select always use this program does not change the prompting.  You have to go to File Types to make the change.
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question