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Exchange 2003

Posted on 2006-06-28
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Last Modified: 2010-04-19
I want to send an email with the From field showing an email address from a Public folder
the end result is certain users can send an email so the the recipient sees the public folder email acct and no the actual sender
this is not a send on behalf of

Hope this is clear

thanks
jim
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Question by:buksahelp
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Expert Comment

by:itcoza
ID: 17001768
OK:

-   You have a mail enabled public folder
-   You want certain users to send mail as if they were the public folder
-   Mail replaid should end up in the public folder

? is that correct.
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Author Comment

by:buksahelp
ID: 17001782
yes this is correct
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Expert Comment

by:itcoza
ID: 17001955
There is a difference between "Send As" permissions and "Send on Behalf" permissions. I have give "Send on Behalf" permission to users on your shared mailboxes and when the recipient receives this message it shows "Sent by: John Doe on behalf of Brand Support". But, if you will give "Send As" permissions, it will simply show "Sent By: Brand Support" and recipient (client) will never know that this message was sent by John Doe.
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Expert Comment

by:itcoza
ID: 17001987
So, if you set the users or group rights to "Send As" the public folder, then the reply messages will also end up in the public folder.

Is that what you were looking for?
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Author Comment

by:buksahelp
ID: 17001992
how do i allow 'Sent By'?
jim
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Expert Comment

by:itcoza
ID: 17002164
-  You open the Exchange System Manager => Folders => Public Folders => R-Click on Folder that you want your users to "Send As" and select Properties.
-  Click on Exchange Advanced tab => Make sure the Hide in Exchange address list is not checked.
-  Click the Permissions Tab => Directory Rights => Add your user or group and scroll down to ensure that they have the "Send As" right....  

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Expert Comment

by:itcoza
ID: 17002220
To use the ability to "Send As":
- First you must update the global address list -> In Exchange System manager -> Click the Recipient Update Services -> Right click either of the update services and select "update Now"
-  Open Outlook on a client computer with a user account that has the right to "Send As"
-  Open a new Mail.  Under Options select to show the from field.
-  Click the From button.  The global address list should be shown... if the Public Folder is not yet there, check under Publick Folders.
-  Select the public folder... create and send.

Test the result.

Regards,
M

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Accepted Solution

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itcoza earned 125 total points
ID: 17002247
Now.. I think that deserves some points.... and if you like you may reward me with some.

:)
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