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Lotus Notes puts spreadsheet into trash instead of attaching it to a file

Posted on 2006-06-28
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Last Modified: 2013-12-18
Since coming back from a few days off and changing setting from out of office, when I try to send an excel spreadsheet  to someone in my notes, it puts it into the trash without being able to recover it.  Any idea if this could be a rule or something that somehow got set or what?
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Question by:wgallipeau
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7 Comments
 
LVL 19

Expert Comment

by:madheeswar
ID: 17015615
Enable Softdeletions from db properties and also, refresh/replace the design.

And also compact the database.
And can we know how you have found that those docs are in Trash folder?
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Expert Comment

by:marilyng
ID: 17017518
So, does it send the message?  Does it strip the attachment and send the message?  Does it not send a message at all?

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Author Comment

by:wgallipeau
ID: 17018488
where is the refresh/replace for the design.  Sorry, I'm new to notes-I've been using outlook for years.
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by:marilyng
ID: 17021025
Open Notes client the mail file, if you can switch to the workspace and select the mail icon by right clicking on it to get the menu-- Database>>properties

You need to see what the current inheritance is so if you click on the second tab, it will say something like: Inherit design from master template, template name  

Then it will say stdR6Mail, or stdR7mail or some variation

Remember that.

Close the properties box, select Database>>Replace Design
A dialog box will appear where you select the SERVER or Local and then scroll down until you see Mail (R6) or Mail (R7) or Extended Mail (R6) and so on.

You need administration access to replace the design on the mail file.
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