Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 184
  • Last Modified:

Outlook Error though I think it is a MS Exchange issue in SBS 2003

Getting an error in Outlook.

"A configuration error in the e-mail system caused the message to bounce between two servvers or to be forwarded between two recipients."

They are configured to receive their email with Outlook using PoP3 but are storing their email in Exchange.

Any ideas as to why this would be ONLY happening on internal emails with attachments?  I feel like it is something simple that I missed somewhere.. but just cant find it.
0
m_blank01
Asked:
m_blank01
  • 4
  • 4
1 Solution
 
itcozaCommented:
Hi,

You state that the users download their mail using POP3 (from where?) and then store the mail on Exchange.  You then say that the error only takes place when sending mail internally with attachments? (How are your users sending mail - via Exchange or SMTP to external host?)

Regards,
Maynard
0
 
m_blank01Author Commented:
They download their email from an e-mail hosting facility offsite.

SMTP is the default mail configuration.  So I imagine they are using Exchange for internal email.  It just doesnt make sense that it only happens when there is an attachment.
0
 
itcozaCommented:
Make the pot sweeter and then I will spend some time finding the solution for you.  :)
0
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

 
m_blank01Author Commented:
I had never posted on here before so please excuse me if I didnt put in enough points.
0
 
itcozaCommented:
You must remember that we are doing this for the love of it, because we aint getting money... so the more points you offer, the more time one of us would want to spend on the problem and make sure that the solution works.

Regards,
M
0
 
m_blank01Author Commented:
I understand.  Does the value now make it worthwhile?
0
 
itcozaCommented:
OK... This is like drinking bitter java.... but lets go.

What I need:
-  All E-mail config (substetute names if you must, but keep the domain names constant)
-  Check for (deliver using)
-  Check the Exchange Recipient policy for the domain name that the exchange server expects to see.
-  Any enteries in the application event log of the server and the workstations that we need to look at would be nice. (you can export the event log to a CSV file)

Lets see what we can do for you.

Regards,
0
 
m_blank01Author Commented:
ok, going to get it together as quickly as I can.
0
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
This should be the solution to your problem:  http://support.microsoft.com/kb/288175

However if you have enabled the MTA Stacks on your Exchange Server you shouldn't need to unless you have CRM 3.0 installed.

Jeff
TechSoEasy
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 4
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now