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Dell Keyboard Mail Key doesn't work

Posted on 2006-06-28
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Last Modified: 2012-08-13
I got a new Dell GX620 system with a Dell keyboard.  All the special keys work except the Mail Key which should bring up Microsoft Outlook.  A co-worker had the same keyboard and his works.  I tried another keyboard.  No help.
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Question by:schmir1
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4 Comments
 
LVL 9

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by:PC_Rob
PC_Rob earned 100 total points
ID: 17002064
You probably need to go into the "DellKeys" setup program (this is the software that tells windows what to do when you press one of those hot keys), and tell it what program to run when you press the mail key.

The software should be listing somehwre on your start menu, and may also be running as a tray icon near your clock.

Rob
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by:schmir1
ID: 17002202
I can't find the setup program?
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LVL 4

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by:
Purple_Sky earned 400 total points
ID: 17002393
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Author Comment

by:schmir1
ID: 17005375
I call customer support and they decided to send a new keyboard and driver disk.  Hopefully, that should do it.

Thanks for you help.
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