Dell Keyboard Mail Key doesn't work

Posted on 2006-06-28
Medium Priority
Last Modified: 2012-08-13
I got a new Dell GX620 system with a Dell keyboard.  All the special keys work except the Mail Key which should bring up Microsoft Outlook.  A co-worker had the same keyboard and his works.  I tried another keyboard.  No help.
Question by:schmir1
  • 2

Assisted Solution

PC_Rob earned 300 total points
ID: 17002064
You probably need to go into the "DellKeys" setup program (this is the software that tells windows what to do when you press one of those hot keys), and tell it what program to run when you press the mail key.

The software should be listing somehwre on your start menu, and may also be running as a tray icon near your clock.


Author Comment

ID: 17002202
I can't find the setup program?

Accepted Solution

Purple_Sky earned 1200 total points
ID: 17002393

Author Comment

ID: 17005375
I call customer support and they decided to send a new keyboard and driver disk.  Hopefully, that should do it.

Thanks for you help.

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