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Outlook 2003 gets ramdom  yahoo  pop.bizmail.yahoo.com log in pop up

Posted on 2006-06-28
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Last Modified: 2009-02-26
I have 15 networked desktops using Outlook 2003 getting email from  exchange server and POP3 account. The exchange runs great but the Yahoo/POP account has occasional message asking for username/password to log into pop.bizmail.yahoo.com.  The pop up can happen 5 to 50 times per day.  It occurs 4-7 days per month on average.  I have changed my server timeouts to 4min.40 sec from the previous 1 min setting and under the advanced tab and I have tried both options under the Outgoing server tab.  I have had these accounts for years and they do fine most of the time.  
Are Yahoo mail servers causing my pop up asking for username/password or am I missing something.
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Question by:crogina
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10 Comments
 
LVL 97

Expert Comment

by:war1
ID: 17002335
Greetings, crogina !

Yahoo remembers that you are logged in via cookies.  So make sure you are not deleting your cookies on reboot or at close of your browser.

Some websites have changed how long the cookies will remember your login.  Website like eBay will remember your login only for a couple of days and you have to relog back in using your username and password.  Yahoo could be doing the same.

Best wishes!
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Author Comment

by:crogina
ID: 17003136
Thanks for the response but I don't erase cookies that often on my workstation computer.  The other 15 clients probably don't either. They are work stations users with very little IT knowledge.   The problem happens to all clients within the same time period.
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LVL 97

Expert Comment

by:war1
ID: 17004033
Then Yahoo has changed how long cookies will remember you.  Instead of forever, they reduced the time period to a couple of days.  Then you have to log in again.
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Author Comment

by:crogina
ID: 17004342
I can enter information when the pop up message asking for username/password appears and it may ask me again in 30 seconds or 5 minutes or 20 minutes etc.....
That's why I don't think its a cookie issue.
I have tried a repair from the Outlook disk and that didn't work.
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LVL 97

Expert Comment

by:war1
ID: 17004429
crogina, thanks for clarifying.  If this a recent occurrence?  Check with Yahoo Support to see if their server is having trouble.

Is pop.bizmail.yahoo.com your POP3 server name?  Try using mail.pop.yahoo.com
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Author Comment

by:crogina
ID: 17012165
Sorry for the delay.  I posted a reply yesterday but now I see it never went through.
pop.bizmail.yahoo.com is our server name.  I tried using your suggestion and received errors.  ..........................................................STOP THE PRESSES

I just talked to SBC/Yahoo tech support (866 722 9932) and they seem to be having this problem Systemwide. They have had thousands of calls in the past few days concerning this issue.   They said the level3 tech people are working on the problem.  They have a lenghy WORK AROUND. I suggest you call the number and get some help.
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LVL 97

Expert Comment

by:war1
ID: 17012631
crogina,

Yes, I had heard about Yahoo problems.  Was not sure if they applied to you issue.  Glad Yahoo is helping. Did the workaround work?
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Author Comment

by:crogina
ID: 17017504
I am going to give them a half day trial and then file a report.  They ended up changing me to a different mail server as the work around.
Time will tell

crogina
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Author Comment

by:crogina
ID: 17031023
The answer is to call yahoo tech support at 866 722 9932 because they have mail server problems from time to time.  After you answer security questions and get past the obvious non-answers.  Then you asked to be moved to level 2 support and they should take care of your problem.
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LVL 97

Accepted Solution

by:
war1 earned 750 total points
ID: 17031900
crogina,

Glad the problem is solved.
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